In these days of technology communication can get mis- read, misinterpreted and misunderstood. Netiquette is really important to make sure you are not stressing someone else out and not getting stressed yourself!
Many of us receive over fifty emails per day and our aim is to try to clear our inbox as quickly as possible, but in our haste, we may write in a way that can offend or which can appear as unnecessarily abrupt. When emailing, we very often ignore the usual courtesies that we use when writing a letter. Many times emails are received, and written, with no subject header but just the bare message, with the result that the words often appear to be harsh. Our stress expert, Carole Spiers, has some great tips and information for you.