Groupon customer service - good experience? | ExpatWoman.com
 

Groupon customer service - good experience?

21
Posts
EW NEWBIE
Latest post on 01 April 2015 - 19:26

I need to cancel a deal I bought on groupon yesterday. Any suggestions on how to do this? I haven't redeemed the voucher yet. There is no contact number on their website. Really annoyed. I submitted an online help ticket and received the default reply email. Is it realistic to expect a response from groupon's customer care team within the 7 day period?

245
Posts
EW NEWBIE
Latest post on 06 April 2015 - 21:17
Yes I've bought a few Groupons which, for various reasons, I've asked to be refunded and everything they've done so immediately with no questions asked. So thumbs up from me
285
Posts
EW NEWBIE
Latest post on 06 April 2015 - 16:01
They are ok, if yo can't get through to them, just keep calling them that's what I did.
367
Posts
EW EXPLORER
Latest post on 01 April 2015 - 22:31
The customer service number is 04-4579494. It's mentioned on your voucher. After you have purchased the deal, you have a cooling off period of 7 days during which you can cancel your order. You can choose to get your money back in the form of groupon credit, or to have it reimbursed to you (almost always credited it back to your credit card). Good luck.
 
 

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