S & K

S&K - Consumer Interest Story- Please comment if you have had a bad experience with this company

After 2 years of suffering at the hands of this company who every time a rent payment was due held onto our funds. They would promptly bank the tenants cheque (which they cleverly organise to have made out in their own name) and when it came time for our payment to be released by them we had to call, email, follow up and endlessly chase them. This caused us so much of stress and heartache to the point where we completely lost trust in this organization. I will not even go into the shockingly bad service levels which we can literally write a book on. Finally, in Feb of this year we cancelled our contract with them at which time their administrator confirmed that they would return to us funds which were our tenants security cheque and petty cash funds which we had lodged with them for minor repairs. This was meant to be disbursed with the final rent payment in March. When this did not happen (no surprise there) - we contacted them to ask why and were told by Vikki Fairhurst (currently the 4th property manager in the job in the past 2 years) that we had to wait for 2 months. We patiently waited - 2 months has now come and gone - infact we are 2 months past the 2 monhts and still no word of our money being returned. I am at a loss for how this company is allowed to function in such an unethical manner!! They are illegally holding on to funds that they have absolutely no right or lien on - absolutely shameful!!. We have contacted several newspapers and there is a potential interest in putting a story together and exposing the practices being followed by this company. Therefore, if anyone has had similar experiences please PM me so that we can liaise and raise awareness in the community as this is completely unacceptable and the truth about organizations like this who believe they are untouchable must be brought to light. Thankfully, journalistic integrity accounts for a lot and there are publications interested in supporting us. sandkuaevictims at gmail dot com