Dubai Dentist Troubles | ExpatWoman.com
 

Dubai Dentist Troubles

1
Posts
EW NEWBIE
Latest post on 22 October 2016 - 10:20

Finding a good dentist clinic in Dubai can be a real hassle. The one with the most flashy advertising, rates and nice words about quality I had the worst experience with. Clinics claim patient rights and to make patients happy. In reality I experienced the opposite. Basically dentists seem to get away with putting on onlays - without finishing the adjustement if they feel it gets complicated. I'm now left on my own to look for fix and appreciate ideas for specialists in adjustments.

In March 2016 I went to a clinic in JBR with a small broken piece of a tooth, but I did not have any pain at the time. The doctor told me i needed an onlay, i asked him about any risk and he ensured me that there would be no risk at all and i did not need a root canal because I did not have any pain and my tooth was fine. i paid around 5'000 AED in total. One week later he put an onlay on my tooth and sent me home. 3 days later I got a lot of pain and came back to clinic and heard that the Dr. left the clinic. I was shocked because the clinic did not tell me about that when they sent me to the Dr..
The clinic sent me to another dentist in another branch. He looked at the problem and told me I needed a root canal. I was shocked again, because when I went to the clinic at the first time, I had no pain and did not need a root canal treatment. I had to accept it and get the root canal treatment. Then, they put an onlay on my tooth and sent me home. After a period of calming down the nerve pain an only was newly laid on by the new doctor. The onlay was too high and I had difficulties to eat and pain because the bite was off balance. Additionally a piece of tooth cement from the onlay went out and closed the area between the teeth so that I could not floss. I came back to the clinic, and the doctor adjust a little bit and told me the cement problem was not a problem although he tested and saw I could not floss. He sent me home again. But 3 days later I still had difficulties to chew, i called the call center of the clinic and asked for help because the doctor told me I did not need to come back and he did not want to perform further corrections, The call center sent me to another Dentist, she tried to adjust (twice) which only improved the problem slightly and did not resolve it - and then asked me for payment for her work. I did not agree because the clinic told me adjustments are free of charges. After arguments they refused to continue adjustment although my onlay is still high and I still have a difficulty to eat.

It's a long journey/story and basically posting it warn people to double check who they go to. Clinics publish patient rights but not all seem to respect them. Instead they make you feel like it your fault that the onlay is too high or that the doctors were not able to properly adjust the bite in one session. Next time for me it's going to be back in Europe..

:thinking:

111
Posts
EW NEWBIE
Latest post on 24 October 2016 - 14:19
One of the best dentists in UAE is Dr. Hussam Khalaf at Al Qasr Medical Centre, Corniche Rd, Sharjah T. 06 554 9533 I cannot recommend him enough and his prices are much more reasonable than the dentists in Dubai. He is very professional and gentle in his work. I take all my family to him even those from overseas. I am a big woss when it comes to dentists and he is the only one that didn't hurt me during any treatment or did I have any pain following any treatments, including extractions, root canals. He has clients that come all the way from Abu Dhabi to see him.
356
Posts
EW EXPLORER
Latest post on 23 October 2016 - 10:01
Finding a good dentist clinic in Dubai can be a real hassle. The one with the most flashy advertising, rates and nice words about quality I had the worst experience with. Clinics claim patient rights and to make patients happy. In reality I experienced the opposite. Basically dentists seem to get away with putting on onlays - without finishing the adjustement if they feel it gets complicated. I'm now left on my own to look for fix and appreciate ideas for specialists in adjustments. In March 2016 I went to a clinic in JBR with a small broken piece of a tooth, but I did not have any pain at the time. The doctor told me i needed an onlay, i asked him about any risk and he ensured me that there would be no risk at all and i did not need a root canal because I did not have any pain and my tooth was fine. i paid around 5'000 AED in total. One week later he put an onlay on my tooth and sent me home. 3 days later I got a lot of pain and came back to clinic and heard that the Dr. left the clinic. I was shocked because the clinic did not tell me about that when they sent me to the Dr.. The clinic sent me to another dentist in another branch. He looked at the problem and told me I needed a root canal. I was shocked again, because when I went to the clinic at the first time, I had no pain and did not need a root canal treatment. I had to accept it and get the root canal treatment. Then, they put an onlay on my tooth and sent me home. After a period of calming down the nerve pain an only was newly laid on by the new doctor. The onlay was too high and I had difficulties to eat and pain because the bite was off balance. Additionally a piece of tooth cement from the onlay went out and closed the area between the teeth so that I could not floss. I came back to the clinic, and the doctor adjust a little bit and told me the cement problem was not a problem although he tested and saw I could not floss. He sent me home again. But 3 days later I still had difficulties to chew, i called the call center of the clinic and asked for help because the doctor told me I did not need to come back and he did not want to perform further corrections, The call center sent me to another Dentist, she tried to adjust (twice) which only improved the problem slightly and did not resolve it - and then asked me for payment for her work. I did not agree because the clinic told me adjustments are free of charges. After arguments they refused to continue adjustment although my onlay is still high and I still have a difficulty to eat. It's a long journey/story and basically posting it warn people to double check who they go to. Clinics publish patient rights but not all seem to respect them. Instead they make you feel like it your fault that the onlay is too high or that the doctors were not able to properly adjust the bite in one session. Next time for me it's going to be back in Europe.. :thinking: Hi, jennye. I have been in Dubai a long time and I had many issues with dentist and doctors initially and I tell you now, you need to find doctors or dentist that have been here for years and years not these new one that are here or the clinics they just look fancy. The ones that havent been here long, 8 times out of 10 get fired or decide they dont like it and disappear. Do you research and only see doctors that have been recommended to you by people. I only tend to see Scandinavian doctors as I trust them completely, if you are looking for a good dentist who my family and I have seen for years and he has been in Dubai for a long time, its Dr Chris Johansson, he is swedish and extremely kind and has the patients interests at heart. He is at Dr michaels in umm squeim. hope you get your issue fixed. not all are bad here you just need to find the right one.
 
 

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