After using both companies I would strongly recommend Epsco + A/C unit/coil cleaning/servicing by maintenance company over Saniservice. Seems that part of the units already cleaned by Saniservice were not cleaned properly and that some mold were remaining in the ducting system. Big thanks to EPSCO for sorting out my mold issue that had been pending for months!
Thanks for the clarification Boumboum!
If the sales person from saniservice told you an extra access chamber needs to be created to access and clean the A/C unit (e.g. in a gypsum ceiling) don't assume they will take care of it unless it is clearly mentioned in the quote. Following my experience with saniservice, a friend of mine did use them. When she received the quote she called them to insist they include the creation of the access chamber in the quote. She then received a new separated quote for the creation of the access chamber by a carpenter. As far as I am concerned, I did use Saniservice first. I left the house for the whole day and when I came back was really surprised to find out one A/C unit hadn't been cleaned because they couldn't access it. I was very upset as when the sales person had come to my house he had taken lot of pictures and insited on the fact that the big difference between saniservice and other companies was that they will clean from A to Z the A/C system. He is the one that talked me about the access chamber that needed to be created. I ended up having a big argument with saniservice and I am now finishing the job with epsco.
Thanks October and Boumboum for taking the time to reply. Am a bit confused as the Saniservice agent took time to take photos and look at the openings etc. Whereas the Epsco agent just asked re: the number of AC switches in the house and based the price on that!I know that the Saniservice guy did mention about the difficulty of opening up certain units and showed me one such unit....could this be the type of unit you are talking about Boumboum? And am I right in thinking you didn't go with Sani Service in the end Boumboum?Thanks again!
Saniservice and epsco both provide excellent service. Saniservice is 2x more expensive because they will strip open your A/C unit and clean it inside whereas epsco will clean the A/C unit only where accessible without opening it.Epsco are not A/C technician and don't want to risk to damage your A/C. It is according to them the job of your regular maintenance company to clean inside the A/C. If you chose to go for Saniservice, make sure of what is included in the quote. In my case I ended-up having an argument with the sales person of Saniservice because in the quote it was written that they will clean the entire A/C system and when they performed the job they couldn't do part of the house because the A/C unit was not accessible and an extra access needed to be created. I am now using epsco (for the duct) together with mplus (for the unit) to finilise the job. It is a bit of a coordination nightmare but at the end it comes AED 1000 cheaper for a 4 B/R villa (even AED 1600 cheaper as with saniservice you would have to do a regular maintenance on top of the cleaning). Hope it helps!edited by boumboum on 23/05/2012edited by boumboum on 23/05/2012
I did the same and we plumped for Epsco as LL had agreed to pay. I was very happy with them and the nasty smells have all gone. They even vacuumed all my floors as part of the cleanup.
I have got quotes from both the companies for sanitisation of the AC units. Saniservice charges twice as much as Epsco - is there any major difference between what the 2 companies do that makes one better than the other? Any advice would be highly appreciated ladies!
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