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busybee2
Posts 10387
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12/10/2012 14:56:40
yep i am the same on etislat my boy is in london on sch trip, sometimes he gets sms sometimes not... spoke to etislat they obviously said no probs but to check the settings on the phone, to make sure its set to manual and alternative network and to have the +971 number there, if not it wont work.
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Quicksilver6
Posts 584
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12/10/2012 13:27:03
Yep, still having problems. My mum is on Vodafone. Don't think this will ever be resolved as the network providers here say nothing is wrong.
I don't know where to go from here but there is definitely a huge problem judging by the amount of ladies here with the same issues.
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camandcarly
Posts 65
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12/10/2012 12:32:40
I am also having the same problem, however I am on DU. I am trying to text tmobile
I defo think the problem is with tmobile as I can text other people, it is just tmobile that is not receiving my messages...
Very annoying...
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Jax1
Posts 247
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11/10/2012 12:09:01
It seems there are many of us having the same issues with texting UK. I have narrowed it down to T Mobile and virgin networks. Called Etisalat again today as I am being charged for the texts not being received. They are adamant that it is not an Etisalat issue but the UK networks. My friend has called t mobile and been told no issue their side.
Anyone have any other updates?
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Quicksilver6
Posts 584
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29/09/2012 23:05:09
Hi! I originally posted this problem and I'm kinda glad that I'm not alone on this one anymore. Yes I'm still having problems. I text 3 times today and my mum got 2 of them which is a miracle. Was texting them last week and nothing. They also took their mobile into shop where bought but nothing to report. They've had that phone for 2-3 years and no problems before but this has now been going for about 3 months. I have 2 other old Dubai numbers with Etisalat and still doesn't work. My DH has also tried and nothing. I don't try to think about it too much now because it really upsets me. I still receive all my mums texts and she is fully aware of the problems. We Skype once a week and sometimes email. All too distressing. Texting has been around for a long time and I just wish I knew why we are having this disruption in service. 
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claire89
Posts 26
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29/09/2012 10:24:48
It is good to know that it is not just me although if someone has a breakthrough would they post it on line. I have tried to SMS using Skype but that does not work either the sms failed!!!
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San
Posts 1459
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29/09/2012 09:58:13
My friend is having same problem texting her Mum -- her Mum is not receiving her texts or vice versa -- her Mum is on T Mobile --so she took her phone into T Mobile shop they run tests and no problem ?!?!? My friend took her phone into Etisilat and they run it though test -- no problem ?!?!? Yet they can each text other networks and no problem so appears to be between TMobile and Etisilat ??
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claire89
Posts 26
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29/09/2012 09:26:57
I am also having problems texting my parents. They are both with T-Mobile and I am with Etisalat. I can however text another friend of mine in the UK, no problem. My mum and dad took their phones to T-Mobile and they ran them through the system and told them there was nothing wrong. I only wish there was a solution as I feel insecure not being able to contact them on a daily basis. I anyone else still having problems or do you have a solution`/
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egg
Posts 1385
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25/09/2012 21:37:26
Thank goodness its not just me. My Dad has not been receiving any of my messages for over a week now im on Etisalat he is vodaphone i think in UK.
Cant get him to get whatsapp hes just about got the hang of texting Lol.
However, my friend and i use it and there is always a delay when she sends messages on whatsapp i get them hours later
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dibdab
Posts 473
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25/09/2012 15:24:39
I thought I had cracked it when I got a new phone and suddenly my Mum and I could receive each other's messages and I even got a couple of old ones through that I had not received the previous week. However it soon went back to not working again and we would only receive occasional messages from each other. I have got her to download Whatsapp now and we are chatting fine on there so we will stick to that, no idea what the issue was. I am quite happy she has got Whatsapp though as I have been asking her to download it for ages so now we can message for free, it was costing me a fortune to send loads of messages that she wasn't even getting!
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vintage93
Posts 35
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25/09/2012 13:55:08
Just wondered if there is any new info on this? My texts are going through but am not receiving any replies from my mum and DS, both are on Orange. Thx
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spudz
Posts 70
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10/09/2012 22:09:39
Yeh, me too! My mum wasn't receiving my texts a couple of wks ago, but I was receiving hers ok. I just gave up trying and started to email her instead, so don't know if the problem is solved. I have an old Nokia phone, and am with etisalat....and I think she's with Vodafone. Frustrating for sure....you're not alone.
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spudz
Posts 70
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10/09/2012 22:09:37
Yeh, me too! My mum wasn't receiving my texts a couple of wks ago, but I was receiving hers ok. I just gave up trying and started to email her instead, so don't know if the problem is solved. I have an old Nokia phone, and am with etisalat....and I think she's with Vodafone. Frustrating for sure....you're not alone.
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loubeelou
Posts 61
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10/09/2012 21:21:21
Me too. The only think after reading this thread is that it could be their mobile network, think mums on t mobile, any one else? Thought it was my mum being old!!!!!
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her
Posts 259
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10/09/2012 18:22:18
You're not alone, Quicksilver - I've been having this problem, too. Very frustrating as I can receive texts from the UK but my mother doesn't receive mine 99% of the time... And yes, I find it stressful too because my mother gets really cross, thinking I can't be bothered to reply!! 
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Quicksilver6
Posts 584
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10/09/2012 13:37:21
Still having a problem with this - anyone else? 5% of the time she may receive one from me - my parents went to Wales for a holiday last week and my mum's friend could receive my texts but still mum couldn't but then she got one at the end of the holiday. This really does stress me out considering we have NEVER had this problem in 4 years. Maybe it will resolve when I leave Dubai one day but don't know when that will be
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Quicksilver6
Posts 584
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14/08/2012 14:05:11
I been having problems again. My mum is visiting a friend near London and she is receiving my texts but I net as soon as she is home this will not be the case. I have text from 4 different UAE numbers beforehand and she didn't get any, yet my sister is receiving. Like I said before - its really distressing because there doesn't seem to be an actual reason for this happening. I said in a previous post that I did a hard reset which helped for about a day and then problems again. This is so unfair considering us expats don't have our family near :-(
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louisedvs
Posts 4321
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14/08/2012 13:04:49
It is happening to my friend here. If you dont have enough credit the text will not send and it will tell you it hasnt sent. As long as you have enough credit to send a text ( and it is minimal here) it will send however not being received is another matter
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dibdab
Posts 473
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14/08/2012 13:03:52
pollydxb1 wrote:
Silly question, but do you have ENOUGH credit, this used to happen to me all the time when I first moved over here. Now always make sure I have AED 500 on my prepaid phone.
Yeah I definitely do but thanks for the suggestion - I do occasionally run out but definitely haven't done on this occasion - and usually even when I have run out I can still receive messages, just can't send. And it is odd that it is only to my Mum's phone, I can still message friends in the UK.
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pollydxb1
Posts 1370
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14/08/2012 13:01:19
Silly question, but do you have ENOUGH credit, this used to happen to me all the time when I first moved over here. Now always make sure I have AED 500 on my prepaid phone.
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dibdab
Posts 473
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14/08/2012 12:52:29
I have started having this problem - but only with my Mum - other UK numbers are fine. Everything was OK until a week ago and then since then we have not been receiving each others messages at all. I am currently in the process of getting her to use Whatsapp, it is so weird. I am on Etisalat and she is on Orange and texts are not working in either direction
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bear
Posts 71
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13/08/2012 11:48:25
I am still having problems texting UK. Anyone else same? Going on for 3 weeks now and Etisilat tell me they have checked and cannot find a fault. Very distressing as my Dad is sick and cannot text me. I have tried using different phone and different numbers in UK. These don't work either. Be grateful for any suggestions. Thanks.
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Quicksilver6
Posts 584
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03/08/2012 08:52:18
Just to update, I did a hard reset on my iPhone and my mum seems to be receiving my texts now.
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Quicksilver6
Posts 584
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01/08/2012 22:01:27
Well like I said, I've never had a problem in 4 years. I have an iPhone and changed to du about 2 months ago but this only started to happen at the weekend. My sister still can receive my texts and she only lives 2 hours away from my mum so why is this happening? Its so distressing. Texting has been around for years now and I feel totally lost as to what's going on.
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bear
Posts 71
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01/08/2012 16:47:34
I am also Etisalat. I don't have a smartphone and it's not practical for my elderly, sick Dad to use Skype.
My phone is about 4 years old, motorola. Is it because my phone is old? I don't know if I should buy a new one? Are other peoples phones old that are also having problems?
What do we do? TIA
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pinks
Posts 992
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01/08/2012 16:12:40
shamat wrote:
I would be curious to know whether the people who are having problems are on Du or Etisalat. I have had tons of problems over the years with people not getting my texts in the UK and I have always put it down to being with Du, as pretty frequently I don't get messages that have been sent or generated by me within the UAE either! Also a recent problem that I've been experiencing is that if my handset is off, even for a few hours, Du does not deliver messages to me sent during that time. Because its an intermittent problem I have not managed to challenge it with Du.
I'm Etisalat, and as mentioned below it's not just between the UAE and UK at the moment...
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shamat
Posts 1524
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01/08/2012 16:09:47
I would be curious to know whether the people who are having problems are on Du or Etisalat. I have had tons of problems over the years with people not getting my texts in the UK and I have always put it down to being with Du, as pretty frequently I don't get messages that have been sent or generated by me within the UAE either! Also a recent problem that I've been experiencing is that if my handset is off, even for a few hours, Du does not deliver messages to me sent during that time. Because its an intermittent problem I have not managed to challenge it with Du.
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pinks
Posts 992
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01/08/2012 15:58:52
Same here - problems for the last two months with my Mum and sister in the UK, who are on different networks. I sometimes don't get their texts, and vice versa. Have been assuming it's a UK problem, as my uncle who is in China is having the same problems - either that or his texts arrive three days after they've been sent!
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tamieg1
Posts 418
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01/08/2012 15:17:09
Have heard Vodafone UK have some problems today...
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louisedvs
Posts 4321
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01/08/2012 14:39:03
bear wrote:
I have the same problem. I text my Dad in England every day and although I receive his texts, he hasn't had any of mine since last Friday. I don't know what to do to sort this.
It is very frustrating. It has happened before and it sorted itself eventually.
Would also appreciate some advice on what to do?
Thanks
Do either of you have a smart phone? BB, Iphone, etc? If so you can download Whats app
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