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a rip off

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EW NEWBIE
Latest post on 02 January 2014 - 13:02

Went to Pauls in Grand Mall recently and asked for my usual single espresso with a small jug of very hot milk on the side. This arrived, and when I asked for the bill, I noticed they had charge 600 baisa for the tiny jug of hot milk. There was no mention of this charge on their menu. Told the person in charge, and she just shrugged her shoulders. I told her 2 litres of milk costs 1 rial, and how could they consider charging this. Also said it was a rip off and that I would make sure that I dont go back there, and will tell friends and family too!
Just be warned.

1337
Posts
EW OLDHAND
Latest post on 14 January 2014 - 21:26
Went to Pauls in Grand Mall recently and asked for my usual single espresso with a small jug of very hot milk on the side. This arrived, and when I asked for the bill, I noticed they had charge 600 baisa for the tiny jug of hot milk. There was no mention of this charge on their menu. Told the person in charge, and she just shrugged her shoulders. I told her 2 litres of milk costs 1 rial, and how could they consider charging this. Also said it was a rip off and that I would make sure that I dont go back there, and will tell friends and family too! Just be warned. OMG - I had the same thing happen just two weeks ago. I asked for a filter coffee with cold milk on the side and was told we charge for the milk. To cut a long story short I refused to pay and did indeed end up with a coffee and free cold milk on the side. I was not going to be moved on it and I think they realized this. I even had the manager say I can give you a lovely latte, it has milk in it and there's no extra charge. I told him to have it himself because I didn't like it and it wasn't what I wanted. I wont be going back.
195
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EW NEWBIE
Latest post on 04 January 2014 - 18:15
Sorry but I disagree that you got "ripped off". Espresso does not normally come with milk on the side so you asked for something extra, I think it's only fair they charge a small amount for that. As for the "milk costs this much" argument, coffee is also much cheaper if you buy it in the supermarket and make it yourself, but you pay for the service as much as for the beverage.