Hotmail Blocked!!! | ExpatWoman.com
 

Hotmail Blocked!!!

455
Posts
EW EXPLORER
Latest post on 25 June 2012 - 19:46

When i log in to my hotmail account it gives the following msg:

[b]Your account has been blocked[/b]

[b]Why are you seeing this?[/b]

Someone may have used your account to send out a lot of junk messages (or something else that violates the Windows Live Terms of Service). We're here to help you get your account back.

[b]What do you need to do?[/b]

We'll ask you to provide us with a mobile phone number where we can send you a verification code and we'll add this phone number to your Windows Live profile for future use. After you enter the code, you can change your password and sign in.

[b]We've cleaned your account settings[/b]

Often customers get here because someone else has access to your account and are using it without your knowledge to send spam. To protect you and your contacts, we've removed any Hotmail auto-replies or linked accounts you may have had.

CONTINUE""" end of msg

Has any of u experienced this. Is it safe to give out my number?? havnt done this before hence teh question.

TIA

455
Posts
EW EXPLORER
Latest post on 25 June 2012 - 20:45
Thank u sue and norak. i had to follow the same steps of testing my memory phew. i managed!! thank you all. really REALLY appreciate it:) got my heart beat in rythm now !!:cool:
455
Posts
EW EXPLORER
Latest post on 25 June 2012 - 20:43
http://en.kioskea.net/faq/12364-hotmail-account-blocked-possible-hacking Change to Gmail. Thaaaaaaaaaaaaaaaaank you soooooooo much GoodMorning. I clicked your link and another link in it and followed these instructions and my problem has been solved which means iv got my account with everything in it intact. It was so scary as coz everything of mine was in this email ID :\: Go to www.hotmail.com --> Click on "Can't access your account?" --> Select "I forgot my password" --> Click on "Reset your password" --> Enter your blocked hotmail ID --> Enter the given Captcha --> Select "Customer support" --> Then below that you will be getting an option "Customer support", click on it --> Enter your working E-mail ID and follow the instructions. Note : No Need of filling "Billing Information" Thaaaank u so much again
711
Posts
EW GURU
Latest post on 25 June 2012 - 20:18
I had this happen to me a few months ago. I'd had my hotmail account for at least 15+ years which contained all my saved email addresses etc., and did not want to lose it. I was able to recover the account by following the steps they outline. They will ask you certain questions that you might have answered for security reasons awhile back, but also I seem to remember they ask you if you can identify some fairly recent emails from memory and which I was able to do. Once you get the account back you must, of course, make a new password. I heard on the radio recently that a phrase is better for your password because it much harder to break. Fortunately, my email account probably bored them to tears and no harm was done. Good luck.
173
Posts
EW NEWBIE
Latest post on 25 June 2012 - 20:15
Yes I had it. Was a real pain in the a**. It means you have been hacked. Contact hotmail customer support separately and then they will ask you a bunch of stuff- I found this quite difficult as they want some dates and subject matter of various previous emails etc. and my memory is not that great, but fortunately I had printed off some old e-mails. Eventually my account was re-instated but took about 10 days. Good luck!
 
 

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