fuming with groupon....help, what to do now?? | ExpatWoman.com
 

fuming with groupon....help, what to do now??

214
Posts
EW NEWBIE
Latest post on 01 April 2013 - 13:10
hello ladies i hope you can help me with this as i feel totally lost.... i bought a coupon for some 20 driving classes from Groupon,and it states that i have 20 classes paied, plus classroom tuition and 20 driving classes INCLUDED! I went to the school and they asked me nearly 400 dhs more for classrooms. I know i had to pay additional 20 driving classes, and RTA TAXES ETC, BUT THE COUPON STATES THAT THE CLASSROMS ARE INCLUDED. i called groupon and they said they made a mistake in the printing.....hahaha......, in my country who makes mistakes pays....... so what do i d now? i've paid nearly 600 dhs and i'm very angry as i agree to pay all the extras that the coupon states, but not the 400 dhs for the classrooms! the classrooms are the theory by the way... any suggestion is very welcomed thank you V and in this country as well! so complain to Consumer Rights Commission and Groupon and get your money back
544
Posts
EW GURU
Latest post on 01 April 2013 - 11:54
I'd complain directly to the very top of the company (globally if I didn't get the response I wanted locally). This is totally acceptable, but unfortunately very common with Groupon. It's their mistake so they should pay for it; I simply wouldn't accept anything else under these circumstances.
58
Posts
EW NEWBIE
Latest post on 01 April 2013 - 11:21
thank you! i'll google them now....
1575
Posts
EW EXPERT
Latest post on 01 April 2013 - 11:13
Contact the Consumer Rights Commission and lodge a complaint. They sold you something under false pretences. They should pay and correct the mistake
58
Posts
EW NEWBIE
Latest post on 01 April 2013 - 11:10
hello ladies i hope you can help me with this as i feel totally lost.... i bought a coupon for some 20 driving classes from Groupon,and it states that i have 20 classes paied, plus classroom tuition and 20 driving classes INCLUDED! I went to the school and they asked me nearly 400 dhs more for classrooms. I know i had to pay additional 20 driving classes, and RTA TAXES ETC, BUT THE COUPON STATES THAT THE CLASSROMS ARE INCLUDED. i called groupon and they said they made a mistake in the printing.....hahaha......, in my country who makes mistakes pays....... so what do i d now? i've paid nearly 600 dhs and i'm very angry as i agree to pay all the extras that the coupon states, but not the 400 dhs for the classrooms! the classrooms are the theory by the way... any suggestion is very welcomed thank you V
 
 

ON EXPATWOMAN TODAY