Emaar not issuing key card - landlord not paid service charge

Could you not ask a neighbour to request a new one and pay them for it. That would work where I live.

I have not read all the responses so apologies if I am duplicating information. It is not legal for Emaar to stop services to the tenant when the landlord has not paid community fees owing. There was a statement made by RERA earlier this year to this effect. I have copied the links to the news reports advising of this. Perhaps take them to the Emaar office and wave them around... http://www.emirates247.com/news/emirates/property-fees-must-be-paid-by-owners-rera-2014-03-18-1.542101 http://www.emirates247.com/news/emirates/dubai-tenants-can-file-lawsuits-if-services-discontinued-rera-2014-06-22-1.553750

Perhaps you can negociate with Emaar whereby you pay the maintenance charge to get the parking key but they still bill the LL and when they are paid they refund you.

Its the landlords responsibility to pay the service fees, and they are really expensive in the Greens so I would not consider doing that yourself. I would advertise in your building that you want to rent a car park for the next 3 months and see if anyone has an extra one that you could use. Maybe offer 1000Dhs a month? Just 3 months and then you can put this all behind you! :) This won't help as it is the access cards that have been deactivated, the parking space is still available to her but she can't get into the car park to use it. Yes but you wouldn't rent a car park without access to the area. When she rents a car parking space they would have to give her an access card included in the price. Yes you do, many people look for a second parking space and they will have access cards already. No one would surely rent a space in a building that they don't live in ;)

Sweet tea - you know Emaar have small admin. office in the Links building in the Views - on the ground floor - just off the entrance area? ( I mean the building opposite Golf Towers 2 on Street 3). I'm not sure if it is only for the Views - but at least you could go into there to talk face to face - they are quite helpful and it would save you having to go down to the Emaar offices. I don't think phoning Emaar is as effective.

Its the landlords responsibility to pay the service fees, and they are really expensive in the Greens so I would not consider doing that yourself. I would advertise in your building that you want to rent a car park for the next 3 months and see if anyone has an extra one that you could use. Maybe offer 1000Dhs a month? Just 3 months and then you can put this all behind you! :) This won't help as it is the access cards that have been deactivated, the parking space is still available to her but she can't get into the car park to use it. Yes but you wouldn't rent a car park without access to the area. When she rents a car parking space they would have to give her an access card included in the price.

Its the landlords responsibility to pay the service fees, and they are really expensive in the Greens so I would not consider doing that yourself. I would advertise in your building that you want to rent a car park for the next 3 months and see if anyone has an extra one that you could use. Maybe offer 1000Dhs a month? Just 3 months and then you can put this all behind you! :) This won't help as it is the access cards that have been deactivated, the parking space is still available to her but she can't get into the car park to use it.

Sweet Tea, I am so sorry you are going through this. Its really difficult when the landlord/tenant relationship breaks down. She sounds like a really unpleasant woman. Its the landlords responsibility to pay the service fees, and they are really expensive in the Greens so I would not consider doing that yourself. I would advertise in your building that you want to rent a car park for the next 3 months and see if anyone has an extra one that you could use. Maybe offer 1000Dhs a month? Just 3 months and then you can put this all behind you! :)

Emaar need to change their policies so there are direct consequences for the LL not the tenant! But how can they do that? How can they create direct and unavoidable consequences for LLs who live overseas, while not inconveniencing tenants? I would say that all tenancy contracts need to be approved by Emaar and only those who have paid will be approved. As much as I hate bureaucracy, there's already so much of it it wouldn't be a huge inconvenience ...

It is a shame that tenants here are treated so shabbily, landlords get away with blue murder and as Madge Gustard says until we pay our rents monthly (as they do in the rest of the world and even some ME countries like Qatar and Kuwait) we are always going to have battles over service fees, maintenance etc. Time for change please RERA and the Rent Committee, you've worked wonders already so now bring the UAE in line with the world !!

Emaar need to change their policies so there are direct consequences for the LL not the tenant! But how can they do that? How can they create direct and unavoidable consequences for LLs who live overseas, while not inconveniencing tenants? If a LL wants to ignore service charges, Emaar (or any other service provider) can do nothing about it other than name and shame, and if that doesn't work - which it won't if the LL doesn't live in Dubai, and may well not work even if they do - then withdraw services. Getting tenants to put pressure on LLs may well seem unfair, but Emaar has no power to compel LLs to pay other than by withdrawing services. It obviously doesn't help that tenants are locked into annual contracts and will have paid large lump sums of rent to the LL. In any developed country the tenant would be paying monthly, and they could either withhold rent until the LL paid the service charges, or simply terminate the tenancy and move without incurring the huge financial penalties that apply here. If you've paid your rent in one cheque, then you're stuffed. The LL has your money and isn't going to give it back, so you'll just have to grit your teeth and live with it, since you have no leverage at all. If you've paid in multiple cheques, then it's worth going to the RC, explaining the situation and asking if you have the right to stop the uncashed cheques. That's your only leverage - to withhold rent until the LL has paid the service charges. If the RC says you can't do it, though, then once again you're stuffed until the end of the contract. Since you've had 9 months of court battles, does that mean you're nearing the end of your current contract anyway? If so, the only sensible thing to do is just cope with the situation for the next 3 months and then move. Clearly your LL has no interest in behaving in a reasonable manner, and there's nothing you can do about it other than sever the relationship at the earliest opportunity. <em>edited by Madge_Gustard on 22/11/2014</em>

Are you in contact with your landlord? Have you asked him about paying the communal charges? Emaar is just coming up to sending out charges for 2015. Emaar usually puts up a list in communal parts of anyone who has not paid the maintenance fees - such as near entrances and lifts - naming people who have not paid - to "shame" them, presumably. If your landlord is in Dubai he may not like this. Ask Emaar to put up your landlord's name in a communal place as a non payer of the charges.

NO, absolutely do NOT pay the service fee! Your LL then wins and screws you over. You need to speak to RERA about it and see if they can take some kind of action against him.

That is very annoying but as you say, it indeed happens a lot. I would probably pay the outstanding service charge to in order to make my life easier and than go after the LL, either via Emaar or via regular court.