yes i just sent a follow up email to them asking for a reply.
When I called the supervisor Tina - her response was "our maids wouldnt steal make up, especially beth as she doesn't wear it!"
She said she would call me back but nothing
hey ho! not sure if anything else is missing - i don't leave stuff laying around of any value but who knows. hopefully it was only the make up
They quote on the website
Insurance
You want to make certain that the house cleaning company has proper liability insurance. Should one of the cleaning staff slip and fall while cleaning your home your home owners liability insurance may not cover the incident. It is essential that the maid service you use has comprehensive liability employee accident coverage andi f they are properly insured this will protect you should a staff member be responsible for a theft while they are in your home cleaning it. You should be aware that there are maid service companies out there which are not coverd or only have limited coverage that does not protect the consumer.
Dubai maids have this in place however any incidents must be reported within 24 hours so that we can do full investigations and follow up to resolve any incident that might occur to resolve the situation
I used Dubai Maids and was extremely happy with the standard of work - the same maids came three weeks running and after the third visit i noticed some dior make up missing (only because I was going out and making my face up!) i report it straight away with a phone call and an email and now 8 days later no response!
needless to say I won't be using them again.
