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Crystil
Posts 1330


11/04/2011 21:48:31
Pulling from another thread about stores keeping your change. I'm surprised that a thread hadn't been started with the Gulf News report on supermarkets and stores withholding change due to customers.

I got tired of hassling with clerks for 5, 10, 15 and 20 fils so I only use my debit card when I shop.

On those occasions that I use cash to make a small purchase I demand the 5, 10, 15, 20 fils that they withhold. When I asked for my change I'm told: no small change. I have been given a packet of gum in place of my change. I let the cashier know that I don't chew gum, I want my change!!! When they hand me candy, I tell them I don't eat candy, I just want my change. If they own me 5, 10, 15 or 20 fils I ask for 25 fils back and tell the cashier to take it from the next customer. Who are they to decide NOT to give me my change? I have had people behind me look at me as if I have two heads for asking for such a small amount, which over the years, adds up to quite a large amount.

A couple of weeks ago I made a purchase from a plant nursery that came to 35 AED. I handed the guy 40AED which he put in his pocket and proceeded to hand me the plants. I asked for my change - 5AED - and he said: "For me". I told him: "Nooooo, it's not." Rather than give it back to me he handed me another plant!!! He got his 5AED, I got an extra plant, and the owner was out a plant.

I hope more people start demanding their change at counters and when its under 20 fils, demand 25 fils if they can't give you the correct change. Start taking back what has been taken, without your permission, from you over the years.





Chocs01
Posts 4776


11/04/2011 21:50:53
Just wondering if anyone has actually ever SEEN 5, 10 or 20, fil coins? I haven't! The smallest I've ever seen is 25 fils.





shazman
Posts 2252


11/04/2011 21:53:09
Chocs01 wrote:
Just wondering if anyone has actually ever SEEN 5, 10 or 20, fil coins? I haven't! The smallest I've ever seen is 25 fils.


Yes they are very small same colour as a UK 1p. This was a few years ago when we first arrived though, not seen any recently.





Nimonemo
Posts 331


11/04/2011 21:54:38
It does not bother me at all. I think there are much more important things. Actually I usually leave the change (AED5-10-20) to the "nicest"person is attending me.... I do not understand your post, even if as you say "over the years adds up quite a large amount" I am sure the guy in the florist shop need it more than me.





Chocs01
Posts 4776


11/04/2011 21:56:05
Nimonemo wrote:
It does not bother me at all. I think there are much more important things. Actually I usually leave the change (AED5-10-20) to the "nicest"person is attending me.... I do not understand your post, even if as you say "over the years adds up quite a large amount" I am sure the guy in the florist shop need it more than me.


The point is, if they're short changing every customer, over a period of time, that adds up to a heck of a lot of money which they get for nothing!





KB75
Posts 283


11/04/2011 21:56:22
Nimonemo wrote:
It does not bother me at all. I think there are much more important things. Actually I usually leave the change (AED5-10-20) to the "nicest"person is attending me.... I do not understand your post, even if as you say "over the years adds up quite a large amount" I am sure the guy in the florist shop need it more than me.


Maybe, he needs it more than you, and if you're ok with that, good. But maybe others prefer decide themselves if they want to leave a tip or not.





pinks
Posts 1075


11/04/2011 21:57:33
Never seen small change in Dubai, however the super supermarket Abela in Etihad Plaza always gives you every single fil back - I've started doing all my shopping there on the way back from work!





Nimonemo
Posts 331


11/04/2011 21:58:36
KB75 wrote:
Nimonemo wrote:
It does not bother me at all. I think there are much more important things. Actually I usually leave the change (AED5-10-20) to the "nicest"person is attending me.... I do not understand your post, even if as you say "over the years adds up quite a large amount" I am sure the guy in the florist shop need it more than me.


Maybe, he needs it more than you, and if you're ok with that, good. But maybe others prefer decide themselves if they want to leave a tip or not.


Come on, ladies, we are talking about peanuts!





wiggywig
Posts 521


11/04/2011 21:59:36
Nimonemo wrote:
It does not bother me at all. I think there are much more important things. Actually I usually leave the change (AED5-10-20) to the "nicest"person is attending me.... I do not understand your post, even if as you say "over the years adds up quite a large amount" I am sure the guy in the florist shop need it more than me.


I think you are missing the point. It is called stealing and it should be left up to the individual person whether they want to leave people a tip or not





guinness
Posts 2697


11/04/2011 21:59:38
It's a major pet peeve of mine too! I've heard of laborers that became millionaires (in the US) because they collected their pennies - over the years, it added up. I'm trying to teach my children not to throw money around - even little money - because it adds up. I think we should start a "give me my change" campaign!





KB75
Posts 283


11/04/2011 22:02:59
Nimonemo, maybe it's peanuts for you but not for everybody and anyway it's up to you to decide what you want to give and what you want to keep.
I always leave a tip but when a person decides to het himself/herself the tip, I ask for the change and then I don't leave a tip.
edited by KB75 on 11/04/2011





Nimonemo
Posts 331


11/04/2011 22:03:04
wiggywig wrote:
Nimonemo wrote:
It does not bother me at all. I think there are much more important things. Actually I usually leave the change (AED5-10-20) to the "nicest"person is attending me.... I do not understand your post, even if as you say "over the years adds up quite a large amount" I am sure the guy in the florist shop need it more than me.


I think you are missing the point. It is called stealing and it should be left up to the individual person whether they want to leave people a tip or not


No, I think you are missing the point totally. It is not stealing at all! The salaries differences in this country are huge and there are a lot of people far from their childen and wives-husbands. Of course they are going to try to get even the samllest penny to send it back home. I earn too much money to be bothered about this, seriously, you must be kidding.





Crystil
Posts 1330


11/04/2011 22:03:18
Nimonemo wrote:
It does not bother me at all. I think there are much more important things. Actually I usually leave the change (AED5-10-20) to the "nicest"person is attending me.... I do not understand your post, even if as you say "over the years adds up quite a large amount" I am sure the guy in the florist shop need it more than me.


You are a very generous person. AED 5-10-20!!! That must be a tip. And I like to be the one to determine the tip, not the person who would be at the receiving end.

I'm talking about the 5-10-20 FILS. Regardless of the amount, it doesn't go to the cashier, it goes into the pockets of the owners.
edited by Crystil on 11/04/2011





Nimonemo
Posts 331


11/04/2011 22:04:51
Crystil wrote:
Nimonemo wrote:
It does not bother me at all. I think there are much more important things. Actually I usually leave the change (AED5-10-20) to the "nicest"person is attending me.... I do not understand your post, even if as you say "over the years adds up quite a large amount" I am sure the guy in the florist shop need it more than me.


You are a very generous person. AED 5-10-20!!!

Regardless of the amount, it doesn't go to the cashier, it goes into the pockets of the owners.


I am not generous, I am aware how lucky I am. My tips go to the person, the pennies I don´t even mind.





wiggywig
Posts 521


11/04/2011 22:05:00
Nimonemo wrote:
wiggywig wrote:
Nimonemo wrote:
It does not bother me at all. I think there are much more important things. Actually I usually leave the change (AED5-10-20) to the "nicest"person is attending me.... I do not understand your post, even if as you say "over the years adds up quite a large amount" I am sure the guy in the florist shop need it more than me.


I think you are missing the point. It is called stealing and it should be left up to the individual person whether they want to leave people a tip or not


No, I think you are missing the point totally. It is not stealing at all! The salaries differences in this country are huge and there are a lot of people far from their childen and wives-husbands. Of course they are going to try to get even the samllest penny to send it back home. I earn too much money to be bothered about this, seriously, you must be kidding.


Well very happy for you that you are earning alot of money. Unfortunately not all of us are and some of us need all the pennies too





Bianca72
Posts 947


11/04/2011 22:06:20
20 fils is GBP 0.03, 5 fils is GBP 0.008.

This is a joke, right?





shaks
Posts 3942


11/04/2011 22:08:44
I hate too. Years ago I decided to make a point: at a supermarket I always got 1 chewing gum for 25 fils, so I kept them in my handbag until I had 4 gums and used them in the shop for 1 dhs. What a story, the cashier refused to accept these so we got the GM who had no option but accept and I think they got my point. I must admit customers thought I was mad.





wiggywig
Posts 521


11/04/2011 22:10:56
shaks wrote:
I hate too. Years ago I decided to make a point: at a supermarket I always got 1 chewing gum for 25 fils, so I kept them in my handbag until I had 4 gums and used them in the shop for 1 dhs. What a story, the cashier refused to accept these so we got the GM who had no option but accept and I think they got my point. I must admit customers thought I was mad.


Brilliant I might try that





Bianca72
Posts 947


11/04/2011 22:12:50
shaks wrote:
I hate too. Years ago I decided to make a point: at a supermarket I always got 1 chewing gum for 25 fils, so I kept them in my handbag until I had 4 gums and used them in the shop for 1 dhs. What a story, the cashier refused to accept these so we got the GM who had no option but accept and I think they got my point. I must admit customers thought I was mad.


*LIKE*





Crystil
Posts 1330


11/04/2011 22:17:32
It's more about the principle. It's about people assuming it's OK not to give you what is rightfully yours.

@ Nimo: please have a read. All those "pennies" add up.

With an estimated total of between 500,000 to 800,000 households in the UAE, the gross money lost by customers in the process is between Dh5 and 8 million, which works out between Dh50-Dh100 million per year.

Full article:

http://gulfnews.com/news/gulf/uae/general/special-report-don-t-leave-without-your-10-fils-1.789596





Hello.Again.Kitty
Posts 2043


11/04/2011 22:25:29
wiggywig wrote:
Nimonemo wrote:
It does not bother me at all. I think there are much more important things. Actually I usually leave the change (AED5-10-20) to the "nicest"person is attending me.... I do not understand your post, even if as you say "over the years adds up quite a large amount" I am sure the guy in the florist shop need it more than me.


I think you are missing the point. It is called stealing and it should be left up to the individual person whether they want to leave people a tip or not


wasn't there that bank clerk who kept the rounded off fractions of pennies/ cents that happen when the interest is added up and gone done for fraud... to the tune of millions of dollars. He'd been collecting them from every account over a number of years.

Anyhow, I've started giving my own change... so if shopping comes to 2.35, I'll give 2.25, or 2.80, I'll give 2.75... it just makes sure the assistant doesn't need to do the difficult maths of rounding up. The number of times I've had a total of -.80 and not got any change back is mad.

As for the idea that everyone has different stories and some need it more than others, I'm sorry, but it doesn't hold much water for me. The scale is different, but our plights are often similar. Even being here, DH and I don't have the money to buy our own house in the UK - we're saving for it too, just like the low-paid chaps who're sending their money home.





crystalsindubai
Posts 834


11/04/2011 22:28:25
As a matter of principle, I refuse to be short-changed. If the supermarkets cannot give the exact change, I ask, and usually receive, more.

If these "peanuts" would be to top up personnel's (such as porters, cashiers, helpers) meagre salaries, I would not mind. The supermarket, however, charges me not too little percentages of profit for their goods - and and top of it all I should subsidize this?





Nimonemo
Posts 331


11/04/2011 22:34:39
Hello.Again.Kitty wrote:



As for the idea that everyone has different stories and some need it more than others, I'm sorry, but it doesn't hold much water for me. The scale is different, but our plights are often similar. Even being here, DH and I don't have the money to buy our own house in the UK - we're saving for it too, just like the low-paid chaps who're sending their money home.


You are not talking serious here.





Dubai-Mum
Posts 1299


11/04/2011 22:38:24
If it was really peanuts, why doesnt it work the OTHER way, and why cant you shortchange the supermarket? But no, they will insist on the exact amount or more, and then offer you a boiled sweet if they run short! I also think the lack of small change is a sign of something bigger emerging as a conscious decision on the part of stores/supermarkets. When you read the report I mentioned earlier, (in Gulf News) you can see what big money it translates into for the stores. I dont mind helping/tipping service staff and I regularly do, but I hate lining the pockets of fat cats.





Dubai-Mum
Posts 1299


11/04/2011 22:40:37
BTW I think Nimeno must be a millionaire. I am thinking of asking her to come along when I take my grocery list to Spinneys. If she doesnt care about her money, maybe she can share her pennies with me!





wiggywig
Posts 521


11/04/2011 22:41:38
Dubai-Mum wrote:
BTW I think Nimeno must be a millionaire. I am thinking of asking her to come along when I take my grocery list to Spinneys. If she doesnt care about her money, maybe she can share her pennies with me!



AND ME!






Posts


11/04/2011 22:43:29
To be honest, in all the years I have lived here I have found that it does swing in roundabouts. When it's closer to 10/15 fils it is rounded down and vis a versa. this has been the case in all supermarkets that i've shopped in, so never felt the need to make an issue of it. Safestway always used to offer the small change, but to be honest i would rather have it rounded up or down as the small coins are really small.





simpleasabc
Posts 7677


11/04/2011 22:46:49
Does no-one else remember being automatically, regularly, given sweets for change in Greece and Italy before the Euro?





Sue62
Posts 7175


11/04/2011 22:48:30
Dubai-Mum wrote:
BTW I think Nimeno must be a millionaire. I am thinking of asking her to come along when I take my grocery list to Spinneys. If she doesnt care about her money, maybe she can share her pennies with me!


that's a bit unkind...

personally i'm not yet aufait enough with the money to know whether i'm not getting the right change (as in the odd fils), and have never yet been offered any kind of alternative to money... every person that has served me so far has been courteous and polite and when asked for odds i hold my purse open to show what i have and they take what they need...





Nimonemo
Posts 331


11/04/2011 22:51:13
wiggywig wrote:
Dubai-Mum wrote:
BTW I think Nimeno must be a millionaire. I am thinking of asking her to come along when I take my grocery list to Spinneys. If she doesnt care about her money, maybe she can share her pennies with me!



AND ME!


If you live in Dubai and shop in Spinneys and you think you are not a millionaire you are mental and do not realise how lucky you are.

Ok, if shops are getting the pennies I understand your point, bu who cares when you are paying AED50 for Spanish strawberries, seriourly, I do not understand your point at all!





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