Emergency telephone numbers in Hong Kong | ExpatWoman.com

Emergency telephone numbers in Hong Kong

You always need to know the local emergency numbers of the city you live in or are travelling to especially if you're new.

Posted on

19 March 2014

Last updated on 28 June 2017
Emergency telephone numbers in Hong Kong

It is always important to know the local emergency numbers of the city you live in or are travelling to, especially if you are a newcomer. ExpatWoman recommends that you print these emergency numbers and have them to hand, stick them on your fridge or have them handy in a drawer, it could save yours or your family’s life. It is also recommended to teach the emergency numbers to small children so that they can call for help in case of an emergency in the house.


In an emergency, you can contact the local police, ambulance service, fire department and other emergency services by calling 999.


Emergency services (police, fire, ambulance) Tel: 999
Police Hotline Tel: +852 2527 7177
Fire Service Department Hotline Tel: 2723 8787

Directory enquiries Tel: 1081
The Samaritans 24-hour hotline Tel: 2896 0000
Harmony House (refuge for victims of domestic violence) Tel: 2342 0072
Soultalk (hotline for women in emotional and relationship crisis) Tel: 2559 9211
CancerFund cancer support hotline Tel: 3656 0800
Hong Kong Red Cross Tel: 2802 0021
Rape hotline Tel: 2572 2222

Utilities Emergency Numbers:

Electricity (24 hours)
HKEC Emergency: 2555 4000
CLP Emergency: 2728 8333

Water (24 hours) Tel: 2824 5000

TownGas (24 hours) Tel: 2880 6999

If you are travelling in Hong Kong these following numbers may be useful for you also:

Travel Industry Council of Hong Kong: +852 2807 0707
Hong Kong Tourism Board Visitor Hotline: +852 2508 1234
Hong Kong International Airport: +852 2181 8888
Hong Kong Immigration Department: +852 2824 6111
Consumer Council: +852 2929 2222
Department of Health: +852 2961 8989
Customs and Excise Department 24-Hour Hotline: +852 2815 7711
Hong Kong Observatory (for weather information): +852 1878 200
Hong Kong Hotels Association Hotel Reservation Hotline: +852 2383 8380/ +852 2769 8822