I just had the worth experience in my life in this salon in Dubai in Dukes hotel, I booked appointment for today, they moved me for tomorrow without informed me. And what I see my hairdresser doing in my appointment time? She is washing hair Phillipino receptionist girl! And thats why they change my appointment for tomorrow! I had problems with them before - I booked one hairdresser - they gave me another one, it was happens a few times like this. And often in that salon nobody - no hairdresser, no receptionist. That salon do not have any management now, they do what ever they want. If they do something wrong - you have nobody to complain. Hairdresser more interesting to wash hair receptionist girl for free than do something for client, make some money. Staff from UK came to party to Dubai, they have no interest to work.