This is the worst experience I've ever had in my life (and I'm the one who travels a lot). I made a huge mistake when I bouhght tickets from them from Dubai to Hurghada. Those "people" messed up by doing overbooking so they lied to me that my flight was cancelled by airlines, even tho it wasn't. They offered me another flight and asked to pay for rescheduling. And then I spent 5 days calling them trying to get my new ticket and they were just ignoring. I had no choice but to buy a new ticket from another travel agency. Guys, learn on my mistake and never ever buy the tickets from trip.ae. They are the worst in the world!
