LittleZana

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EW NEWBIE

Latest post on 21 March 2013 - 08:48

Assist AE is licensed by the DED as a 'concierge company' as it says in the full legal name: Assist AE Concierge. Unfortunately the DED does not have an activity code for such a company and therefore one activity code must be chosen for the trade license as it's not possible to put delivery services, businessmen services, tour & travel, transportation, maid services, etc all on one trade license when the company is formed in the mainland. Assist AE was advised by the DED to use the 'delivery services' activity code as it's exactly the same as a competitor's trade license who started their concierge company prior to Assist AE. But the DED understands that concierge services extend beyond only simple deliveries but they did not want to create a new activity code just for us. Concierge companies carry out a vast array of services, but many of them are outsources just like our maid/nanny services. Assist AE does not have the manpower (and also prefers not to get into this line of business) to provide maids/nannys and when clients request this, it is outsourced to companies such as Busy Bees, etc. In cases when the internal team can carry out the task, it is best in order to be able to provide the best customer service because unfortunately when outsourcing it often happens that good customer service is non-existent. There are other competitors of Assist AE who formed their concierge company in freezones in order to avoid this 'grey area' regarding the DED and activity codes, but then at the same time if your company is formed in a freezone then you are only supposed to do business in that same free zone. Which of course is not the case for many companies, including our competitors, in Dubai. Assist AE is starting a brand new school shuttle service which will be launching in September 2013. This service will operate under the brand name Assist AE but will be registered with the DED as a stand-alone new company under a 'transportation license.' This will take place during the summer time, prior to the start of the service (and each parent will be provided with the trade license copy), but only after we gauge the interest of the parents to make sure the service is viable and we will definitely proceed. Emails are already pouring in from interested parents, so most likely this will be taking place soon! If anyone would like to discuss further, I am happy to chat. My details were provided below by one of the lovely ladies; please feel free to contact me any time. Thank you, Zuzana

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LittleZana

Posts

EW NEWBIE

Latest post on 02 September 2012 - 22:16

I also go to Dr. O'Malley and he is really great. I'm super picky when it comes to dentists as my teeth are very sensitive, but he is very caring and tries to make sure he doesn't hurt me, which is all you can ask for in a dentist. You'll be in great hands with him!

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