Here's all the information you need to know about obtaining a domestic worker visa in Singapore.
3 February 2014| Last updated on 13 August 2017
Foreign Domestic Workers (FDWs) should carry a clear copy of the "In-Principle Approval letter" or "Letter of Notification" for their entry into Singapore. Upon arrival in Singapore, the letter should be presented for immigration clearance. The following steps describe what needs to be done when the worker arrives in Singapore:
- Attend the Settling-In Programme (SIP)
- Send the worker for medical examination
- Request for Work Permit issuance
- Attending the Settling-In Programme (SIP)
All first-time FDWs need to attend the Settling-In Programme (SIP) within the first three working days of their arrival in Singapore (excluding the day of arrival).
The SIP is a one-day programme to orientate first-time FDWs to working and living in Singapore. The SIP will consist of five modules, including: introduction to Singapore, conditions of employment, safety at home, safety in other areas, and relationship and stress management. The SIP is conducted in the FDWs’ native languages to maximise understanding and retention.
Registration for the SIP can be done with any of the two Accredited Training Providers.
A first-time FDW is one who:
- Has no employment record with MOM’s Work Pass Division; or
- Has Work Permit records with MOM but did not collect her Work Permit cards previously. This includes FDWs who have worked in Singapore for brief periods in the past, or who have applied for Work Permits but did not eventually work in Singapore.
Registering for the course
Registration for the SIP must be done before the FDWs’ arrival here. Registration is to be done directly with the respective Training Providers listed below and through their website. These documents are required for registration:
- Letter of Notification to bring FDW into Singapore
- The FDW's passport
- A copy of the FDW’s educational certificate
- Recognised educational certificates
- List of recognised educational institutions
- Accredited Training Providers
- Grace Management & Consultancy Services Pte Ltd (GMCS), working in partnership with Foreign Domestic Worker Association for Social Support & Training (FAST).
- Change of address
Training programmes run by GMCS
Location: 10 Raeburn Park Block C #02-33, Singapore 088702.
Course Fee: $75 (GST included)
Contact No: (65) 6299 4333
Email Address: [email protected]
Operating hours: 8.00am - 6.00pm Monday to Friday and 8.00am - 6.00pm on Saturday (excluding Public Holidays)
ECON Careskill Training Centre (ECTC) Pte Ltd
Location: 451 Yio Chu Kang Road, Singapore 805947
Course Fee: $75 (GST included)
Contact No: (65) 6853 3727
Email Address: [email protected]
Operating Hours: 8.30am - 6.00pm Monday to Friday and 8.30am - 6.00pm on Saturday (excluding Public Holidays)
Responsibilities of employment agencies
Employment agencies (EAs) should only place FDWs for employment after they have attended the SIP.
The EA is also responsible for the FDW’s upkeep and maintenance, including the provision of proper accommodation, from her arrival until she is successfully placed for employment, or until she is repatriated if unsuccessfully placed. The agency is required to repatriate the FDW, and bear the cost of doing so, if she is unsuccessfully placed.
Signing of Safety Agreement
For FDWs who are deployed from 1 December 2012 onwards, EAs will be required to facilitate the signing of a safety agreement between employers and the FDWs, i.e. when new employment relationships are established, whether for first-time or transfer FDW.
For first-time FDWs, the EA should facilitate the safety agreement after the FDW has attended the Settling-In-Programme, prior to the deployment of the FDW to the employer’s home.
For transfer FDWs, the EA should facilitate the safety agreement prior to the deployment of the FDW to the employer’s home.
The EA is not required to facilitate the safety agreement for renewals, i.e. when the employer is renewing the employment contract with her existing FDW.
This agreement is to ensure that both employers and FDWs are aware and understand MOM’s requirements when cleaning the exterior of windows. The agreement lists MOM’s restrictions on the cleaning of window exterior and employers will state their requirement for the FDW to clean the window exterior in accordance to MOM’s regulations.
The FDW will also acknowledge the employer’s requirement on cleaning the window exterior. To ensure FDWs understand, the agreement copy to be signed by the FDW will be in her native language.
All three parties, i.e. EA, employer and FDW, will sign the safety agreement and each should keep a copy of the signed agreement.
Send the worker for medical examination
The FDW has to undergo and pass a medical examination by a Singapore registered doctor within 14 days of arrival (including Sunday/Public Holidays) in Singapore. The Work Permit will only be issued if the worker passes the medical examination. FDWs who are unable to pass the medical examination, which includes those who have been diagnosed with active pulmonary Tuberculosis and/or HIV will have to be repatriated.
The medical examination screens the FDW for four types of infectious diseases (Tuberculosis, HIV, Syphilis and Malaria) that are of public health concern. It also serves to check that the worker is generally fit to work at the point of examination. However, even if the worker passes the medical examination, it does not mean that she is free from all illnesses. Employers with specific concerns may wish to send the worker for other tests as they deem appropriate.
Employers who wish to know the results of the medical examination may obtain a copy of the completed report directly from the examining doctor.
Request for Work Permit issuance using WP Online
You will need to request for the Work Permit issuance using WP Online.
Submission of issuance requests using WP Online is only available from 8am to 8pm (Monday to Friday), 8am to 2pm (Saturday), excluding public holidays. You can view the outcome immediately after submitting your request.
The Work Permit will be given until one month before the worker’s passport/travel document expires or two months before the Banker’s or Insurance Guarantee expires, whichever is earlier.