kittycat129434

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EW NEWBIE

Latest post on 31 May 2011 - 08:39

Morning all, I wonder if anyone can help me. I recently bought a bit of furniture from Bloomingdales- 7 1/2 Ks worth. Anyway when it was delivered it was damaged so I sent it back to the store. The entire purpose of me buying this was because I had some friends visitinag dn wanted myhouse to be perfect. They have have now been and gone and due to travel commitments and working 12 hour days, I haven't been able to have a replacement redelivered due to the deliveryhoursthey work to, so 3 weeks on I have tried to cancel the order as I have had enough of being messed about. However they have refused to give me a refund instead saying they can only give me gift vouchers taht will be valid for 6 months. With the gift vouchers you then have to spend the ammount of the voucher as you will not be given change so basically Im going to get ripped off unless I buy another large purchase. I'm not exactly a regular Bloomingdales shopper and to be honest there is nothing else in the store I would buy at the moment. I'm plus size so can't even buy any clothes not that I am a designer label freak anyway. The more I think about it the more livid I am feeling and I am soo frustrated that I am getting shafted by a store such as bloomingdales. Really, really disappointed. So I was hoping someone might have a top tip for me on how I can get my money back or if tehre is someone I can contact and if not just wanted to warn everyone that Bloomingdales customer service is appauling. Any help would be appreciated. Thanks Kitty PS if anyone is buying anything in Bloomingdales and would liek to swap vouchers for cash I'd be happy to come shopping with you!

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