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Vodaphone or ooredoo internet package

robina123

Posts

EW NEWBIE

Latest post on 01 September 2015 - 15:48

Need an idea on price and speeds choice. We stay in west bay near city centre mall. Who is best

LadyB100

Posts

EW NEWBIE

Latest post on 28 September 2015 - 15:48

Just wanted to add our experience of both Vodaphone and Ooredoo here in Qatar. Initially we had to have Vodaphone as it was the preferred provider for our apartment. Their customer service was SHOCKING! (Both via phone and in person at the mall outlet) The actual provided service was acceptable, but (after waiting almost an hour in the outlet to sign up) they took more than 4 weeks to install, didn't keep us updated and didn't return any of our calls when we had enquiries. They also tried to wrongly charge us an QR800 penalty for leaving. When we moved to new accommodation we were able to choose Ooredoo - and what a difference! We signed up within 10 minutes in the mall outlet and were treated with courtesy. They arrived when they said they would to install (within 3 days) and returned patiently several times due to a problem with the TV, which was our fault. The technicians have always been on time, polite and extremely helpful with additional queries and went above and beyond what was expected to provide an excellent service. We would absolutely recommend Ooredoo!

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chizz2251

789

Posts

EW GURU

Latest post on 03 September 2015 - 15:06

Had to switch over to Ooredoo, as had too many problems with Vodafone here on The Pearl. Sometimes we wouldn't have service for several days. Not sure if it's just this area, but I would be reluctant to use Vodafone again. It's true that Vodafone is a bit cheaper, but would rather pay a bit more for reliability...have never had loss of service with Ooredoo.

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robina123

Posts

EW NEWBIE

Latest post on 03 September 2015 - 13:53

We just arrived last week and got the very good deal from Vodaphone (cell+home internet) For cell: Unlimited local calls/sms + 10 GB data + 3 hrs to one number anywhere in the world for 175 QR a month Home internet: 3 months free then 300 for unlimited internet at 25 mbps speed ...I checked with Oreedoo and they have less packages and higher rates Thanks very much for this. Ooredoo are a nightmare to try getting an installer and seriously considering vodaphone if price good. Many thanks

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