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From chatting, paying bills, and finding apartments, here's how you can also hail a Dubai taxi using WhatsApp
11 September 2024
| Last updated on 13 September 2024
You can now use WhatsApp to conveniently hail a Hala Dubai taxi.
Commuting in Dubai just got easier! The Hala booking and ride-hailing service in Dubai, available through Careem, has officially launched their services for WhatsApp as well.
In the UAE where majority of its residents use WhatsApp to message people locally and globally, you can now use the platform to simply book your next ride in Dubai!
Are the charges different?
No, booking a taxi ride through WhatsApp will give the same rates as getting a cab via Careem.
Can I track the taxi on WhatsApp like with Careem?
Yes, if you book your Hala Dubai taxi using WhatsApp, you can still track its arrival. Other features include sharing your location with your family, friends, or colleagues so they'll know when to expect you.
How to book a Dubai taxi with WhatsApp?
If you're wondering how to book a taxi in Dubai through WhatsApp, here's a complete step-by-step guide to get a Hala Dubai taxi to your location in no time!
- Open WhatsApp and message "Hi" to 800 HALATAXI (4252 8294) to begin the booking process.
- A chatbot will respond, asking for your pick-up location.
- Once confirmed, you will receive the driver or "captain's" information along with his estimated time of arrival.
- You will be given a live tracking link so you can see when the captain is coming. You can also share this tracking link to others to let them know when to meet you.
- At the end of your journey, you can pay with either cash or card.
Passengers can book a Hala Dubai taxi ride anytime as the WhatsApp booking service will be available 24/7.
Can I still hail a Dubai taxi with Careem?
If you prefer to book your ride through Careem, you can still do so through the app. Hailing a cab through WhatsApp will just be one of the accessibility options for residents and visitors to grab a taxi.
"We are excited to bring WhatsApp bookings to our customers across Dubai, making their booking process fast and more accessible," said Khaled Nuseibeh, Chief Executive Officer at Hala.
He continued: "As one of the world’s most popular messaging platforms, WhatsApp allows us to reach a wider audience and engage with its large user base in the city."
Hala works with 24,000 drivers (or "captains", as they're referred to) and manages 12,000 cars supplied by franchise partners.
Nuseibeh added, "By introducing this additional booking channel, Hala continues to make a difference in the way people commute daily across Dubai."
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