Has anyone used exiles maid servives before? | ExpatWoman.com
 

Has anyone used exiles maid servives before?

6
Posts
EW NEWBIE
Latest post on 31 October 2013 - 09:15

Hi Girls,
I am thinking of signing an annual contract with this cleaning agency, but feel a bit unsure, as I haven't used them before. Has anyone had any experience with them, good or bad, and would you recommend them? They are quite expensive, which is fine if they are worth it....
Thanks.

7
Posts
EW NEWBIE
Latest post on 03 November 2013 - 11:46
you try Xpress Maids, their maids are great. I've tried it many times.. you can check their websites.
19
Posts
EW NEWBIE
Latest post on 03 November 2013 - 11:09
I had heard good things about Exile and hired them to do a move-in clean up for my villa. The villa wasn't super dirty, but after appliance installation, there were footprints all over the house. So I hired them. They charged me $1,200 for a 4-bedroom villa move-in cleanup. The home was empty and I asked them that they polish all kitchen cabinets inside out, clean the windows inside, wipe down all doors, wash bathrooms (floors and tiles), and clean up the floor. Exile team left water marks all over the marble floor and the kitchen cabinets were not cleaned inside. The doors were not polished. I really doubt they washed the bathroom tiles as I request (hard to tell, but I doubted after seeing the quality of their work). So I was upset and ask them to redo the floors and the kitchen cabinet. One lady came back with literally one mop in one hand and one cleaning spray bottle on the other. She fixed the floors, but then used something inappropriate for Kitchen cabinets, because it made several stains on the cabinets' veneer that won't come off. And they also took my cleaning bucket. So in all, I felt like a complete idiot for burning 1,200 for a cleaning that not only didn't happen, it actually left me with damage in my kitchen cabinet and almost one cleaning bucket poorer (I called later and they returned it). When I called about the stains on the cabinet, Exile spokesperson said they could try to replace the cabinet, but then I wasn't willing to go through that headache, I just wanted to move in and settled down, so I said I could live with the uneven/matte spots left in the cabinet. Instead, I asked for a discount, which she refused to give me. I am not sure how they are for every day cleaning, but stay away from them if you want a move-in cleanup. A complete waste of money. <em>edited by RoseLAC on 03/11/2013</em>
171
Posts
EW NEWBIE
Latest post on 31 October 2013 - 15:27
Our compound uses them for the communal areas...after having got rid of the old company who were not doing the job correctly. Not heard any complaints...