Can someone clarify for me - re: Du TV? | ExpatWoman.com
 

Can someone clarify for me - re: Du TV?

29
Posts
EW NEWBIE
Latest post on 14 February 2011 - 07:14

Can anyone who has Du/OSN on more than 1 tv help me? We recently moved into our villa and dh's company arranged for Du to come hook up internet/phone/tv for us. We've discovered they connect low speed internet, and he only brought 1 set top box and we have 2 tvs. When dh asked the company guy that handled it about getting them to change out the set top to a recordable one and add a connection, he was told that you had to pay a full service fee for the 2nd tv, not just an addition fee for a second box/line - is this correct? Do you have to pay the full programming fee for each and every tv you have connected? It just doesn't sound right to me (even for Dubai).
<em>edited by CdnExpat on 14/02/2011</em>

5400
Posts
EW MASTER
Latest post on 14 February 2011 - 08:53
I'm afraid that's how it turns out, CdnE. I got the shock of my life with our first Du bill, too - when I queried it, it worked out that if we got rid of our second box (non-recordable), it would save us something tiny like AED39 per month less - it is the cost of the stations package which turns out to be much more than the original quote and which clearly was completely misquoted to us when we bought it. Apparently, the basic package has 170 stations on it but I think they must all be in Arabic, so you have to pay a lot more even just to get Eng lang news channels. You also pay more for broader band internet - we're in the 16 MB band which they told us not to get - I dread to think what it would have been like if we'd only got the basic bandwidth. Also, they won't provide you with a router nor help you connect wirelessly. It's a real shower. Much more expensive than we were originally told and we don't find the television is worth having, we only watch English and Greek news :)
 
 

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