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Shop

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EWmums

EWfood

ewmoda

Huge Favour Needed - tel number of an HSBC account manager in Jebel Ali branch

Log in to post new content in the forum.

ChilliChai81609

102

Posts

EW NEWBIE

Latest post on 30 November 2016 - 14:21

Thanks so much for your replies... Unfortunately the details for 'my relationship manager' were blank...which sums up the level of service! I eventually found someone by emailing the most senior private UAE private banking management I could find on LinkedIn...one kind person replied and put me in touch and issue resolved in a single phone call....after MONTHS and dozens of calls to the customer service centre. So angry as, as I think most people find, those phonecalls make you question your own sanity. Thanks again.

542

Posts

EW GURU

Latest post on 27 November 2016 - 17:05

Once you have logged on into your account you should be able to click into the tab "my relationship manager' (top right). There will be his/her mobile number and an email address for contact. HTH

2264

Posts

EW EXPERT

Latest post on 26 November 2016 - 11:22

Hit them up on social media - especially twitter. I managed to get in touch with one of their managers that way and he gave me his personal number so that I could only deal with him.

ChilliChai81609

102

Posts

EW NEWBIE

Latest post on 23 November 2016 - 14:45

Hi, I was wondering if anyone that happens to go to the Jebel Ali branch of HSBC today would be able to get me the direct telephone number of a Premier Banking account manager, or any account manager...! My account has been suspended and telephone banking say I can only rectify by going into the branch, but I am abroad for the next few weeks and all my mortgage payments etc being returned.... I hate banks here!! The service team in India have no idea what they're doing and just keep telling me to go to the branch.....sooooooo frustrating, but actually a very urgent situation! Thank you so much to anyone that can help.

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