So Annoyed and Looking for a Piano now | ExpatWoman.com
 

So Annoyed and Looking for a Piano now

447
Posts
EW EXPLORER
Latest post on 06 February 2011 - 11:37

Have been renting a piano for the last 2 1/2 years from JULI Music Center but when we initially asked it was explained to us that the piano will be mine after having paid of the installments.
After 6 months of rental I wanted to buy the piano and was told I can pay it now or carry on paying 6 monthly. I specifically asked if that was correct and if the piano will be mine once it was paid off and once again I was told yes, I thought to myself that this sounds strange but after asking about 3 times and always the same answer I thought fine, it must be right. My DH was there for both conversations. 5 months ago I had asked how much more I had to pay until the piano was MINE and he told me after the installment 5 months ago another one of Dhs 1800 needs to be paid. I went back yesterday to pay this last installment and it inspired that everything he had told me was not true, he denied everything and now wants 4500 Dhs. My DH and I are appaled and the manager just keeps telling me read the contract. The contract is not clear, hence my DH and I both asked the guy the same question again and again and now he is in complete denial. Any idea, if I have a right to take this further. I'm sooooo angry that I just want to see justice...they don't even want to compromise and implying that I just don't want to pay. If it had been explained correctly I would have paid there and then 6 months ago.

Anyways, I would really appreciate your opinions on how I can take this further for principal reasons
Also, once again I'm on the look out for a piano, do any of you have one which they would like to sell or do you know a place where I can get a reasonable priced one from?
<em>edited by Cleopatra on 06/02/2011</em>

447
Posts
EW EXPLORER
Latest post on 06 February 2011 - 22:01
Not sure what type of a Piano you are looking for but we rent ours through De Gallus Instruments. Always been very helpful and have a good reputation renting through many of the expat schools. You can drop them an email at [email protected]. Good Luck!! I'm actually looking for a second-hand one but until I fine one have to go for rental again. I'd prefer if the first option comes along quicker though.
8
Posts
EW NEWBIE
Latest post on 06 February 2011 - 20:41
Not sure what type of a Piano you are looking for but we rent ours through De Gallus Instruments. Always been very helpful and have a good reputation renting through many of the expat schools. You can drop them an email at [email protected]. Good Luck!!
447
Posts
EW EXPLORER
Latest post on 06 February 2011 - 20:22
Turning Pointe Music http://www.turningpointe.ae/music-department.html do hire and sale of Pianos and the prices are very reasonable, plus they are very honest!! Something that can't be taken for granted in Dubai!! You were right very nice people, but they don't have the type of piano I am looking for :( I shall carry on looking and with a bit of luck I might find a second hand one. Strangely enough there used to be loads on Dubizzle and there are none now.
Anonymous (not verified)
0
Posts
EW NEWBIE
Latest post on 06 February 2011 - 13:54
Turning Pointe Music http://www.turningpointe.ae/music-department.html do hire and sale of Pianos and the prices are very reasonable, plus they are very honest!! Something that can't be taken for granted in Dubai!!
447
Posts
EW EXPLORER
Latest post on 06 February 2011 - 12:54
Consumer Complaints number is 600 54 5555 and their website is http://www.consumerrights.ae/ They have been very helpful in the past, good luck. Thanks a lot. Will give them a call as soon as I leave work and hopefully they will come up with something.
1692
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EW EXPERT
Latest post on 06 February 2011 - 11:56
Consumer Complaints number is 600 54 5555 and their website is http://www.consumerrights.ae/ They have been very helpful in the past, good luck.
112
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EW NEWBIE
Latest post on 06 February 2011 - 11:52
if ii ever pop over later this pm, i will try to get for you. no promises tho'! good luck! or recently TURNING POINTE was in the paper for the same rent and buy scheme
447
Posts
EW EXPLORER
Latest post on 06 February 2011 - 11:48
i just saw one on notice board at Park n Shop this morning for a upright piano. if that helps Maybe write to 7days saying you feel cheated and see what they come up with. edited by tipahtertipu on 06/02/2011 That does help, thank you. I just need to try and get there or if anyone passes the window and would like to take the phone number would be great too ;)
447
Posts
EW EXPLORER
Latest post on 06 February 2011 - 11:46
There is a customer service thing set up - their number is in most shops now, perhaps someone knows the number. You mean it's a customer service complaint line? Haven't heard of it before. I'm so upset that if my mood will not change I'm going to the police after work. Surely if I ask a question to have clarification for an answer this answer must be worth something, especially when asked several times.
112
Posts
EW NEWBIE
Latest post on 06 February 2011 - 11:42
i just saw one on notice board at Park n Shop this morning for a upright piano. if that helps Maybe write to 7days saying you feel cheated and see what they come up with. <em>edited by tipahtertipu on 06/02/2011</em>
2222
Posts
EW EXPERT
Latest post on 06 February 2011 - 11:41
There is a customer service thing set up - their number is in most shops now, perhaps someone knows the number.
 
 

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