Huge Favour Needed - tel number of an HSBC account manager in Jebel Ali branch | ExpatWoman.com
 

Huge Favour Needed - tel number of an HSBC account manager in Jebel Ali branch

102
Posts
EW NEWBIE
Latest post on 30 November 2016 - 14:21
Thanks so much for your replies... Unfortunately the details for 'my relationship manager' were blank...which sums up the level of service! I eventually found someone by emailing the most senior private UAE private banking management I could find on LinkedIn...one kind person replied and put me in touch and issue resolved in a single phone call....after MONTHS and dozens of calls to the customer service centre. So angry as, as I think most people find, those phonecalls make you question your own sanity. Thanks again.
542
Posts
EW GURU
Latest post on 27 November 2016 - 17:05
Once you have logged on into your account you should be able to click into the tab "my relationship manager' (top right). There will be his/her mobile number and an email address for contact. HTH
2264
Posts
EW EXPERT
Latest post on 26 November 2016 - 11:22
Hit them up on social media - especially twitter. I managed to get in touch with one of their managers that way and he gave me his personal number so that I could only deal with him.
102
Posts
EW NEWBIE
Latest post on 23 November 2016 - 14:45
Hi, I was wondering if anyone that happens to go to the Jebel Ali branch of HSBC today would be able to get me the direct telephone number of a Premier Banking account manager, or any account manager...! My account has been suspended and telephone banking say I can only rectify by going into the branch, but I am abroad for the next few weeks and all my mortgage payments etc being returned.... I hate banks here!! The service team in India have no idea what they're doing and just keep telling me to go to the branch.....sooooooo frustrating, but actually a very urgent situation! Thank you so much to anyone that can help.
 
 

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