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Emirates NBD ATM ate my money!
I deposited money in the Emirates NBD Atm into my liv account. And then suddenly a message pops up saying "Cash deposit was not processed due to a technical issue" and asked me to enter my phone number and soon as I did, the machine went "out of service". It didn't give me any Bill or a reference number. and the machine ate my money.
I contacted Emirates NBD, but said, they can't do anything in liv is whole other entity and asked me to contact liv. After a whole day of trying to get in touch with liv customer care. Finally, they took my complaint and told me it will be resolved within 9 days.
So my questions are, Did this ever happen to any liv account users? If yes, Does it resolve in the 9 working days or take longer or do we never get it back? And do they refund the exact amount? And is there a quicker way to get my money back?
- RATE IT
- 24
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