Parent - School Relationship
Hi all, I'm new to this thread so I'm going to try and be as mindful as possible with the rules!
We are due to move to Barsha and started considering a school within the area, Dubai American Academy. It's the most accessible for us since both my husband and I have full time jobs. There was a huge accident that day so we were late but I called beforehand to inform them and they said that it was not a problem at all and that they would wait for him.
My child went for an assessment that costed DHS. 500 and barely stayed for 10 min. even though they stated that the assessment was meant to last 1 hour. I thought everything went well and eagerly waited for the result (they stated that I would get it the next day). 2 days after, I first got sent an email that was an assessment report of another child. I then brought it to their notice and they then sent me a generic rejection email without any further explanations. When I called to ask for details, I was replied to in a cold manner and told that my child didn't meet the DAA's standards.
We're a native English family and my child has already been accepted in other schools we had previously applied for (JESS, Royal Dubai & Wellington) but due to location issues we decided against putting him anywhere else. What baffles me is the system with which we were dealt with. As a parent, I felt positively cheated, frustrated and unfairly treated.
Has anyone had a similar experience to ours? Is this the norm for such schools and reports?
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