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Shop n Ship query - why is US address being rejected?

588

Posts

EW GURU

Latest post on 15 June 2014 - 16:25

Argh, spent ages finalizing something and now the Disney store in the US wont accept my SnS address there. Its repeatedly asking for an apartment/unit number? Has anyone else tried this site and did you have any problem entering your supplied address?
Help I don't want to proceed with payment when the site says something wrong with my address, heaven knows which warehouse it may end up in.

:(

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1

Posts

EW NEWBIE

Latest post on 01 December 2020 - 22:12

[quote=Redrec Tangle][quote=littleone]I had the same issue with Ralph Lauren, they dont like SnS address either, some dont like freight forwarders at all.[/quote] Did you go ahead with your purcha...

I know that this is an old post, but may i ask more details about credit card, from where did you get it? Can you sharemore info please

56

Posts

EW NEWBIE

Latest post on 25 June 2014 - 00:14

I had the same issue with Ralph Lauren, they dont like SnS address either, some dont like freight forwarders at all. I ordered from US Ralph Lauren a few days ago and it was accepted and shipped no problem... hey bella did you use a UAE credit card to shop at US RL? coz i tried and they won't accept a non US credit card :/

588

Posts

EW GURU

Latest post on 15 June 2014 - 21:43

A big thanks to everyone who responded. I am feeling hopeful after reading about shipments successfully delivered to Aramex addresses despite initial hiccups. The UK websites were never a problem. I hope Disney responds either way sooner rather than later, but if not I plan to downsize my order and do a test run, or think of something else. littleone I hope your outfit arrives in time and you are the belle of the brunch.

577

Posts

EW GURU

Latest post on 15 June 2014 - 21:40

Huh, the very same thing happened to me today on a US website. It kept taking the 182-21 number and swapping it with my DXB xxxx number. I kept jiggling with the numbers and think I finally ended up putting my DXB xxxx number in the same field as my surname, then I put the 182-21 standalone in the apartment no. field before it finally accepted it. Does that make sense? :)

511

Posts

EW GURU

Latest post on 15 June 2014 - 21:16

It was!! I shopped online 2 weeks ago then decided to do it again last week. Great bargains as there was a sale!! Bought some great baby presents for great prices, compared it to UK and it was 50% less! Haha me too, I went a bit mad when I saw the sale on! My 7 week old has enough clothes to last her until she is 1 now!!

skyhighgirl49139

369

Posts

EW EXPLORER

Latest post on 15 June 2014 - 20:59

It was!! I shopped online 2 weeks ago then decided to do it again last week. Great bargains as there was a sale!! Bought some great baby presents for great prices, compared it to UK and it was 50% less!

1050

Posts

EW OLDHAND

Latest post on 15 June 2014 - 20:51

I also ordered from Ralph Lauren using my US shop and ship address a week ago and it arrived today :) This could be very bad!!!!!

skyhighgirl49139

369

Posts

EW EXPLORER

Latest post on 15 June 2014 - 20:46

I also ordered from Ralph Lauren using my US shop and ship address a week ago and it arrived today :)

511

Posts

EW GURU

Latest post on 15 June 2014 - 19:24

I had the same issue with Ralph Lauren, they dont like SnS address either, some dont like freight forwarders at all. I ordered from US Ralph Lauren a few days ago and it was accepted and shipped no problem...

4747

Posts

EW MASTER

Latest post on 15 June 2014 - 18:39

Argh, spent ages finalizing something and now the Disney store in the US wont accept my SnS address there. Its repeatedly asking for an apartment/unit number? Has anyone else tried this site and did you have any problem entering your supplied address? Help I don't want to proceed with payment when the site says something wrong with my address, heaven knows which warehouse it may end up in. :( sometimes they will not accept po boxes shop and shipping numbers etc

HereComesTheSun

544

Posts

EW GURU

Latest post on 15 June 2014 - 18:14

I had this same problem with another US site a few weeks ago. It's not that they won't ship to a business address, just that the system they use doesn't recognise it as a residential address and therefore thinks you've made an error. The site I was on had the option to override this warning and go ahead with the address as long as I was sure it was correct. Perhaps there's something similar on the Disney site.

Madge_Gustard59558

841

Posts

EW GURU

Latest post on 15 June 2014 - 18:09

Cross-referencing addresses entered for online orders with an address database is becoming more common. It shouldn't be a problem as long as the database used for the search includes all addresses, not just residential ones. It's already very common in the UK, where you will often get asked to enter your postcode first. A UK postcode identifies up to 17 households, so the order form will automatically fill in the rest of your address and all you have to do is click on your specific house number.

588

Posts

EW GURU

Latest post on 15 June 2014 - 18:01

That sounds likely MG. I have sent them an email, and also spoken with SnS here. Lets hope I am able to work something out. Tad disappointed, shopping at Disney hasn't been a bowtiful experience so far...

Madge_Gustard59558

841

Posts

EW GURU

Latest post on 15 June 2014 - 17:56

I tried what you suggested littleone, the site says that number does not exist at this address. How would Disney know either way, it doesn't have access to some extensive database! Actually, yes it does. There are commercial databases of every valid residential address in the USA. It sounds like Disney subscribes to one and uses it, and your S&S address won't show up on it because it's a business address and your name isn't associated with it. As long as your full S&S address gets printed on the address label, your order will arrive. <em>edited by Madge_Gustard on 15/06/2014</em>

588

Posts

EW GURU

Latest post on 15 June 2014 - 17:35

some US companies will not ship to SnS - nike wont ship to forwarding shippers.... It didn't actually say they wont ship. It just says the information is missing, does that mean the same thing? What I'd like to know is, if I go ahead anyway, what happens, does anyone know, will it be floating around undelivered forever?

IzzyOnTheSeat82823

5334

Posts

EW MASTER

Latest post on 15 June 2014 - 17:25

some US companies will not ship to SnS - nike wont ship to forwarding shippers....

588

Posts

EW GURU

Latest post on 15 June 2014 - 17:19

I like the die-hard approach you have in the way of obstacles of life (or shopping!). did you speak to SnS here ? I think what I have seen on Disney is only available through their store, or I may have to try another site like amazon etc... To anyone else, is there any SnS friendly stores online that carry Disney merchandise that can be found on their official site?

1050

Posts

EW OLDHAND

Latest post on 15 June 2014 - 17:13

I had the same issue with Ralph Lauren, they dont like SnS address either, some dont like freight forwarders at all. Did you go ahead with your purchase? of course...where there is a will there is a way. I managed to get it from Nordstrom. There is always a way around it! Just like Ann Taylor or Coach not accepting overseas credit cards, went and got myself a visa debit card from the SnS referred credit card company. Now have lots of sneaky purchases....hope my DH doesnt see this.

588

Posts

EW GURU

Latest post on 15 June 2014 - 17:08

I had the same issue with Ralph Lauren, they dont like SnS address either, some dont like freight forwarders at all. Did you go ahead with your purchase?

588

Posts

EW GURU

Latest post on 15 June 2014 - 17:05

I just re-entered everything again, and still the same message. Thinking of just going ahead anyway, see what happens? I do remember someone else mentioning ordering from Disney US but that was some time ago... so perhaps they didn't have this issue. I was watching this site for weeks for something I wanted for my children and found out the stuff I had my eye on is on sale now :/

1050

Posts

EW OLDHAND

Latest post on 15 June 2014 - 17:04

I had the same issue with Ralph Lauren, they dont like SnS address either, some dont like freight forwarders at all.

8965

Posts

EW MASTER

Latest post on 15 June 2014 - 16:53

I tried what you suggested littleone, the site says that number does not exist at this address. How would Disney know either way, it doesn't have access to some extensive database! grr... I know some UK stores wont accept the Aramex UK address perhaps Disney do know something we don't

4393

Posts

EW MASTER

Latest post on 15 June 2014 - 16:52

Silly suggestion, but have you tried deleting the whole address and starting again? There may be something else wrong.

588

Posts

EW GURU

Latest post on 15 June 2014 - 16:49

I tried what you suggested littleone, the site says that number does not exist at this address. How would Disney know either way, it doesn't have access to some extensive database! grr...

8965

Posts

EW MASTER

Latest post on 15 June 2014 - 16:47

Tried that it says its incorrect and goes back to asking for missing info. Hmm.... Perhaps call CS here They may be able to help Good Luck

1050

Posts

EW OLDHAND

Latest post on 15 June 2014 - 16:46

I had the same issue last week with Madewell. I ended up putting it as 182/21 and was accepted but the order was delivered yesterday and it still hasnt shown up in my sns account yet, but maybe thats because its Sunday. I am hoping it will turn up soon, I want to wear it to brunch on Friday!!!

588

Posts

EW GURU

Latest post on 15 June 2014 - 16:44

Tried that it says its incorrect and goes back to asking for missing info. Hmm....

8965

Posts

EW MASTER

Latest post on 15 June 2014 - 16:39

Yes it is SL, cant understand why the site seems to think some information is still lacking. It says Please Enter Missing Information and has a space to enter unit/apt number. ?? would 182-21 be the unit number

588

Posts

EW GURU

Latest post on 15 June 2014 - 16:38

Yes it is SL, cant understand why the site seems to think some information is still lacking. It says Please Enter Missing Information and has a space to enter unit/apt number. ??

8965

Posts

EW MASTER

Latest post on 15 June 2014 - 16:28

Argh, spent ages finalizing something and now the Disney store in the US wont accept my SnS address there. Its repeatedly asking for an apartment/unit number? Has anyone else tried this site and did you have any problem entering your supplied address? Help I don't want to proceed with payment when the site says something wrong with my address, heaven knows which warehouse it may end up in. :( Is this your US address? 182-21 150th Avenue Springfield Gardens, NY 11413 United States Tel: 718-553-8740

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