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Abu Dhabi Police
I have a credit card with SUB standard farted bank. When I received my last statement I noticed 7 transactions that took place without my knowledge and authorization on the same day in early June to a single merchant, Abu Dhabi Police. I assumed the culprit used my card to pay his/her traffic fines. I have filed dispute forms with the bank on the same day that I got my statement. Last Thursday, their Fraud Team asked me to make police report at any of Dubai Police station but Dubai Police told me to go to Abu Dhabi Police. When I talked to the bank again, the bank told me that they have concluded that those 7 transactions were considered a SECURED online transaction. So, I need to plea with Abu Dhabi Police in order to get back my money :\: I just don't understand the logic. If someone used my card without my knowledge or authorization to buy from Carrefour online, will I need to liaise directly with Carrefour?
Anyway, I have filed a complaint against the bank to UAE Central Bank and MasterCard. I have filed complaint online to Abu Dhabi Police Traffic and HQ. I contacted 2 persons who are working for AD Police....found them on LinkedIn but so far no reply. I am hoping to get reply from the complaints that I have filed so far. Short of going to the newspapers, I don't know what else to do. Does anybody have any direct contact with somebody in AD Police that could help me in this matter? I would really appreciate any suggestion or contact. TIA.
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