Anyone else's DU channels disappeared? | ExpatWoman.com
 

Anyone else's DU channels disappeared?

3804
Posts
EW MASTER
Latest post on 12 April 2011 - 13:28

The whole lot has gone - there nothing at all - very weird.

5400
Posts
EW MASTER
Latest post on 12 April 2011 - 14:08
Yeah he'll deal with it later. Oh well. Just glad the internet hasn't gone off yet. Ours didn't, for some reason, and it was at least a couple of days before we figured out what was wrong.
3804
Posts
EW MASTER
Latest post on 12 April 2011 - 13:53
Yeah he'll deal with it later. Oh well. Just glad the internet hasn't gone off yet.
1046
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EW OLDHAND
Latest post on 12 April 2011 - 13:51
You can still pay for "someone else" on the selfcare page. You will need the account name and number.
3804
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EW MASTER
Latest post on 12 April 2011 - 13:43
Unfortunately not that simple as the account is not in OH's name - it's in the LL's name and he refuses to change it - it's all very complicated.
5400
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EW MASTER
Latest post on 12 April 2011 - 13:41
Are you able to use the self-care page? Or ring them up and give them your cc details and they will reconnect you in a couple of days.
3804
Posts
EW MASTER
Latest post on 12 April 2011 - 13:39
Yeah think OH has forgotten to pay the bill :(
5400
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EW MASTER
Latest post on 12 April 2011 - 13:33
Just checked, and ours are still functioning fine. Internet connection rubbish as usual, though. Just a thought, have you paid your most recent bill? Our TV channels stopped working once (rapidly followed by our landline) and it was because we hadn't paid a du bill we hadn't received, but which had been due the day before.
 
 

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