Australian International Swim feedback | ExpatWoman.com
 

Australian International Swim feedback

57
Posts
EW NEWBIE
Latest post on 20 April 2011 - 14:34

I would be very interested in hearng feedback about this comany as I have left 4 messages for someone to call me regarding DS on thier courses but no-one has bothered to call back despite promises of this being done within the hour. It's a shame as they do courses at JBS which is really local to me but if they can't return a call, how can they teach someone to swim? Sorry - needed to vent. Had heard they were good. Is it worth persevering or is there anyone else in Jumeirah1/2 area that is good? TIA

504
Posts
EW GURU
Latest post on 20 April 2011 - 23:23
they are pretty hopeless when it comes to email too - tried registering in Sept, they did send me a form but never replied when I returned it; even after chasing; then when I contacted them again at the turn of the year they promised someone would phone me; never happened, again even after following up. Not sure what else to do..... haven't found any other classes near enough and at a time that works for us (joy of working motherhood; can only guess they don't actually want any more customers!
1
Posts
EW NEWBIE
Latest post on 20 April 2011 - 22:28
For the schools just email them directly, I emailed dbs at [email protected], I guess the others are the same. In my experience they responded pretty promptly but they seem to be in high demand so a day or so to get an answer is reasonable and the service is definitely worth the wait.
23
Posts
EW NEWBIE
Latest post on 20 April 2011 - 18:17
any chance you could give me that email? TIA
57
Posts
EW NEWBIE
Latest post on 20 April 2011 - 17:24
I'll keep trying then. Had heard it was good and would rather be 'closer to home' rather than having to venture out too far now it's gettign hotter. Have e-mailed them too so hopefully they will respond. :-)
1238
Posts
EW OLDHAND
Latest post on 20 April 2011 - 15:33
I agree with Shazman. When my son was going, it was great - max four kids to an instructor, the instructors were mature, patient and had great methods. But the coordinator Lisa left, and since then, its been a bit difficult to get in touch with them.
322
Posts
EW EXPLORER
Latest post on 20 April 2011 - 15:31
The instructors are very good, I think you need to look higher up to lay blame for non return of phone calls, I hear there is a problem with co-ordinators for the schools at the moment I think this a problem at all 3 schools in Dubai that they run. Dont think the management look after them very well.
2322
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EW EXPERT
Latest post on 20 April 2011 - 15:19
always found emailing them to be effective if expecting a reply
251
Posts
EW NEWBIE
Latest post on 20 April 2011 - 15:08
I'm still waiting for them to come back to me too. I'd forgotten about it til you mentioned it. Going to chase up this afternoon!
 
 

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