.png "Interview With Expat Saanika Gandhi, Author of Children's Book 'The Yellow Kite'")
Department of stupid rules at Du
I think the guy heading it is on to a bonus this year... topped all the rules I have ever encounted in my years in Dubai. We are moving home next week and asked for the procedure to relocate our lines, internet, TV subscription. Our new tenancy contract is in my husband's name. Our Du account, which was set up 8 years ago, in my name. they won't accept a straight relocation because they have a new rule that says the tenancy contract and the account must be in the same name.... we have to terminate our current contract, return our boxes, cables etc, pay an early redemption fee as we upgraded our broadband a couple of months ago. Then we have to create a new account, pay a connection fee, and wait for new boxes, cables to be delivered...
ARE YOU FRIGGIN' KIDDING ME ? 2 hours on the phone this morning to no avail..... and when we finished the call, they still had the guts to say ' anything else I can help you with ?....'
I want to scream !!!
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