Du home broadband - 'connected' but not working | ExpatWoman.com
 

Du home broadband - 'connected' but not working

206
Posts
EW NEWBIE
Latest post on 01 June 2015 - 15:59
Have you paid your bill? We forgot once and our broadband went off after a week. We paid online and it was back up in 10 minutes. Happens to the best of us! Thanks ladies - turns out our bill was due yesterday, but as we were both out of the country neither of us had paid, each thinking the other had already done it! Bill promptly paid, internet kicked back in shortly after. Impressed at the speed with which they cut us off, considering how long it usually takes to get the simplest thing done ;) For what it's worth, I used my internet-free time wisely - I finally managed to watch the copy of Wolf of Wall Street I downloaded many moons ago!
458
Posts
EW EXPLORER
Latest post on 01 June 2015 - 10:58
Have you paid your bill? We forgot once and our broadband went off after a week. We paid online and it was back up in 10 minutes. Happens to the best of us!
711
Posts
EW GURU
Latest post on 01 June 2015 - 10:23
My computer does this periodically as well. I must say that it is not as frequent as before (fingers crossed!). We have three computers in our home and, although it occurred with the other two, mine seemed to be the one which would just "disconnect" even though I was still connected. The others would not have the problem while I was having mine. It usually only lasted about 10 minutes or so although sometimes it was longer. I have no explanation for it either. I just know it is very frustrating.
8965
Posts
EW MASTER
Latest post on 01 June 2015 - 09:40
Has anyone come across this issue before? All devices are connecting to the Internet but not actually working. Mobile data works just fine, so this looks like a broadband issue. Have rebooted both routers, but it has made no difference. It used to happen to me a lot in my old place. I used to switch everything off for 10 minutes and then power it back on. Failing that you will have to bite the bullet and attempt to call DU!
206
Posts
EW NEWBIE
Latest post on 01 June 2015 - 09:33
Has anyone come across this issue before? All devices are connecting to the Internet but not actually working. Mobile data works just fine, so this looks like a broadband issue. Have rebooted both routers, but it has made no difference.
 
 

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