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Hanoi Restaurant JLT
I went to Hanoi yesterday to get some food for take away. I got the spring rolls- when I bit into one of them i broke my tooth on a piece of metal that somehow ended up inside it. I called the restaurant right away to a) warn them so they can ensure no other bits end up in their food and b) to see how they suggest we handle the situation with regards to the damage i sustained to my tooth. I spoke to an employee who was unable to help in any way or form and only after chasing her for a response several times did she give me the number of the owner. There was no answer when I tried calling and until now, no response to my text message. Only after contacting the restaurant again today did I recieve a text message from a restaurant employee informing me that her boss said that they dont accept any liability and I should take it to court if I want any money from them. Pretty rude!
As some of you here may have already experienced- Dubai dentists are not cheap.... and whilst the food may not be bad ( other than the spring roll I didnt get to eat anything else) the way this has been handled has left a more than bad taste in my mouth....!!
- RATE IT
- RATE IT
- RATE IT
- RATE IT
- RATE IT
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