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Etisalat - tv package nonsense!
Hi ladies
Can someone please help me re our tv package deal?
When we went to Etisalat, we were told that there were three levels of to packages. A basic pack, a middle pack and an upper pack. The middle pack I think was called the family entertainment pack. We were advised that this included everything except the sports channels, which suited us.
Now, having signed up, the tv package is dire! We have one, possibly two, OSN movie channels, a BBC channel and itv channel (both churning out old tv), TLC, Cartoon Network and BBC news. There are a couple of other channels but they're not 'featured channels'. All the other channels are Arabic/Indian. Every time we select a channel, it says we are not subscribed to that channel. We have called Etisalat who are now going on about a gold level, platinum level and a few other levels etc?!? We can't even get Disney channel nor sky news on the package we have so have literally signed up for BBC news and Cartoon Network! This costs more that sky tv in the uk alone!
Had anyone else had this problem? In the Etisalat store we were even given a pamphlet showing three levels of package so I'm completely fed up and confused! I was expecting all the movie channels and basically have nothing to watch!
Thank you.
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