Guide

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Dubai Expat Resident Receives Commemorate Passport Stamp After 60 Years

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Classifieds

Jobs

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Education

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The Case for Music: Why Dubai’s Expat Mums Are Choosing Aureus

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Money

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Marital Breakdown & Divorce: A Guide for Expat Mums Living in Dubai and Across the UAE

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UAE Unveils New Official Dirham Symbol, Inspired By the Country's Flag

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Home

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Getting Kids to Cooperate Without Punishment or Rewards - Aware Parenting with Eva from Kisari.Kids

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Carrefour's 'Choose Better' Programme is Here to Reward Healthier Choices With 10x the Points

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Pet Breeding in the UAE: Is it Allowed and Where to Find Legal Pet Breeders

Car

How to Convert a Non-UAE Driving License in Dubai: A Complete Guide

Booking Taxis in Dubai: How to Hail a Taxi Through WhatsApp

What Are the Requirements For a Car Loan in Dubai?

Dubai Public Commute Timings & Road Closures for New Year's Eve

UAE Petrol Prices Will Increase in August 2024

Head's Up! Dubai Taxi Fares Will Increase in May 2024

UAE Announces New Fuel Prices For May 2024

Missing UAE License Plates: How to Report a Lost Plate or Reclaim Yours

Authorities to Waive All Dubai Traffic Fines Incurred on April 16

Wellness

Breast Health in the UAE: Know Your Normal and When to Act

When Your Gut Is Trying to Tell You Something: Understanding IBS and Emotional Wellbeing

Managing Anxiety During Uncertain Times: Practical Strategies to Stay Mentally Strong

Top Tips to Have a Healthy Heart in the UAE

9 Warning Signs for Breast Cancer

Where to Get Free Breast Cancer Screening in the UAE 2025

Win Cash Prizes Up to AED 300 For Every Kilo Lost With UAE's Weight Loss Challenge

Discover "The New You" at Zieda's Aesthetic Clinic in Dubai

Top Ladies-Only Gyms and Fitness Centres in Dubai

Shop

Shopping In Dubai

Best Online Shopping Sites in Dubai and UAE

An A-Z Guide to Dubai's Popular Malls

What To Wear At The Beach In Dubai

14 Hilarious Realities of Visiting Dubai Mall

Every Day is a Discount Day on THIS Deals Site

Cityland Mall Preview: Dubai's New Nature-Inspired Shopping Mall

EWmums

EWfood

ewmoda

Does anyone have a number to contact an HSBC local branch (rather than telephone banking in India)

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ChilliChai81609

102

Posts

EW NEWBIE

Latest post on 13 April 2016 - 17:18

thanks guys....I will live in hope someone has recently visited an exceptionally helpful account manager and has their direct line.....pleeeeaaaasseeee..... as you mention below it is killing me to speak to customer services in India. Their suggestion is that I write a snail mail letter from abroad, to speculatively enquire as to whether someone can call me back. And presumably wait an unspecified amount of time to possibly receive a letter back to say yes/no/not understand/answer a different question/want more information sent by snail mail, or not, and thereon.... and apparently there is no lunacy in this solution. Thanks for the twitter suggestion...I will give it a go.

32

Posts

EW NEWBIE

Latest post on 12 April 2016 - 21:44

I would say it is probably easier to talk directly to the Queen/Sheikh Mohammed! Probably the most awful bank in Dubai. My husband has aged overnight dealing with them. Not sure how they stay in business.

2264

Posts

EW EXPERT

Latest post on 12 April 2016 - 18:51

Sadly not. Unless you can get the personal number of someone in the branch, they won't pass you through, or give you a local number. The way I got one? Tweet them! You'd be amazed at what social media can do.

4393

Posts

EW MASTER

Latest post on 12 April 2016 - 17:21

Does the 800 number not give you an option to speak to someone locally?

ChilliChai81609

102

Posts

EW NEWBIE

Latest post on 12 April 2016 - 16:39

I really need to speak to someone, preferably in the Jebel Ali branch, about some urgent account issues, and am not able to go in person for a number of weeks... Thank you...

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