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HSBC Entertainer app

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437

Posts

EW EXPLORER

Latest post on 05 January 2015 - 14:56

I love the app generally although at the beginning of last year we experienced two venues that weren't prepared so had to pay full price. It was new though and we put it down to teething problems. We used it so much more with the app. Friends bought us the book as a thank you gift this year which is fantastic and very generous however we have already been out twice where we could have used it and have to remind each other to put it in the car. So now we will use the app to search which vouchers we can use and take them. Bit of a pain.

Ilovecandy97335

84

Posts

EW NEWBIE

Latest post on 05 January 2015 - 14:48

Last year HSBC gave all credit card customers the free HSBC Entertainer book, before the HSBC entertainer app came out, in the latter part of 2014. According to HSBC yesterday, it will be the app only this year. I'm happy with this. Me too. However, we went to use a 241 at the Angsana spa which cost 750. Saw it and booked it days before, expiry date end of March. Arrived and went to pay and it had disappeared! Very embarrassing and annoying as we wouldn't have gone for something that much. We got 20% off by paying with HSBC, a lot more than we should have paid! Spoken to them and waiting for them to get back to us, surprise, surprise! The voucher is now back on the app! This concerns me not just about the HSBC app but the Entertainer app too. I really want to get the app instead of the books as I know I will def use the vouchers more if its with me all the time. Used probably 10% of the book last year, just too much effort with the vouchers. Will start a new thread as I really would like to know if people would recommend the app based on using it last year. I heard someone say its always offline!

437

Posts

EW EXPLORER

Latest post on 05 January 2015 - 14:39

Last year HSBC gave all credit card customers the free HSBC Entertainer book, before the HSBC entertainer app came out, in the latter part of 2014. According to HSBC yesterday, it will be the app only this year. I'm happy with this. Me too. However, we went to use a 241 at the Angsana spa which cost 750. Saw it and booked it days before, expiry date end of March. Arrived and went to pay and it had disappeared! Very embarrassing and annoying as we wouldn't have gone for something that much. We got 20% off by paying with HSBC, a lot more than we should have paid! Spoken to them and waiting for them to get back to us, surprise, surprise! The voucher is now back on the app!

56

Posts

EW NEWBIE

Latest post on 05 January 2015 - 13:56

Last year HSBC gave all credit card customers the free HSBC Entertainer book, before the HSBC entertainer app came out, in the latter part of 2014. According to HSBC yesterday, it will be the app only this year. I'm happy with this.

128

Posts

EW NEWBIE

Latest post on 05 January 2015 - 12:23

If you are a Premier customer they will ams to collect book from branch. Haven’t got 2015 book yet....

437

Posts

EW EXPLORER

Latest post on 05 January 2015 - 11:48

I was comparing the app to the free HSBC Entertainer book which has lots of vouchers, (25,000 offers I believe). I would have thought that the app would have similar/same number of offers? It has substantially less.... Right! It read as though you were comparing the HSBC app to the regular book. Makes sense now. ? I haven't got the HSBC book just the app. How do you get it?

128

Posts

EW NEWBIE

Latest post on 05 January 2015 - 11:45

I was comparing the app to the free HSBC Entertainer book which has lots of vouchers, (25,000 offers I believe). I would have thought that the app would have similar/same number of offers? It has substantially less....

2287

Posts

EW EXPERT

Latest post on 05 January 2015 - 10:53

No you don’t pay for the book. This is the HSBC Entertainer book which you get FREE if you an HSBC Premier customer.... That what I meant, sorry if I wasn't clear. You pay for the full Entertainer book (or app), you don't for the HSBC version. So off course there will be less outlets in it. Why would Entertainer give away their offers for free. Same goes for the free DU version of the app. <em>edited by Oopsiedaisy on 05/01/2015</em>

128

Posts

EW NEWBIE

Latest post on 05 January 2015 - 09:08

No you don’t pay for the book. This is the HSBC Entertainer book which you get FREE if you an HSBC Premier customer....

437

Posts

EW EXPLORER

Latest post on 05 January 2015 - 09:04

The app doesn’t have as many offers as the book. Why is it mainly only food vouchers? Very few activity and casual dining. When I first downloaded it there were Nail Spa vouchers but now there are no beauty ones to be found! Very puzzling..... It's in addition to the entertainer not the same as. It's a perk of being an HSBC customer. The offers for me personally are great.

2287

Posts

EW EXPERT

Latest post on 05 January 2015 - 09:01

Like I say, you pay for the book, you don't pay for the app.

128

Posts

EW NEWBIE

Latest post on 05 January 2015 - 09:00

Just curious why it doesn’t have the same vouchers as the book? Many more in the book...

2287

Posts

EW EXPERT

Latest post on 05 January 2015 - 08:56

Why puzzling? It's a free app for you as a consumer, but HSBC is paying their part for your free consumption.

128

Posts

EW NEWBIE

Latest post on 05 January 2015 - 08:48

The app doesn’t have as many offers as the book. Why is it mainly only food vouchers? Very few activity and casual dining. When I first downloaded it there were Nail Spa vouchers but now there are no beauty ones to be found! Very puzzling.....

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