Problem with cleaning service | ExpatWoman.com
 

Problem with cleaning service

12
Posts
EW NEWBIE
Latest post on 04 February 2018 - 10:23

I've been using a cleaning service for about 6 months now and had the same cleaner come to me on a weekly basis, in January, very suspiciously, she was sick very often. So I called the company and asked for them to send me a replacement lady. I then found out that the regularly scheduled cleaner had not paid the company for two cleaning sessions and had said that she was not paid by me, which are lies as I am meticulous with payments. I have contacted the company on three different ocassions over the course of last week since I found out about it and asked them to investigate the matter as this is a serious offense. The manager keeps promising that the he will investigate but has not done so. 

What do I do now?

184
Posts
EW NEWBIE
Latest post on 05 February 2018 - 08:26
hi, terrible. I always get a receipt or take a picture if its a big payment n send it to there admin. I guess its tempting for some. what a shame. I am using the maid Company (30drh per hour) and they seem to be on the ball and have philipino ladies.. maybe try another couple companies. And tell the managment that if they hassle you for the payment you will make a statement to the police and they will investigate from there. Good luck.
 
 

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