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Taxi Charges, New?

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8965

Posts

EW MASTER

Latest post on 31 January 2017 - 13:49

I got in one yesterday and didn't need to go far the starting amount on the meter was 12 and apparently this came into effect on Dec 7th

39

Posts

EW NEWBIE

Latest post on 31 January 2017 - 10:28

happened to me at deira city center but he told me the meter was faulty and that I was within my right to refuse the charge - I paid him the extra as I felt sorry for the poor chap.

87

Posts

EW NEWBIE

Latest post on 29 January 2017 - 19:08

fairydust Correct. The taxi drivers do not have a salary. It's the mileage that is accumulated that becomes their commission and that is actually their salary. Thus the reason why passengers get taken round in circles if they don't know where the Exit of the Mall is.

2264

Posts

EW EXPERT

Latest post on 29 January 2017 - 08:21

Yes, it's perfectly correct. This has been the right price for quite some time. I take the unfortunate taxis regularly to the Malls and yoga. Whenever I order a taxi, it starts anything from 12 AED before 1000 and 8 AED after that. At Dubai Mall, the charge is 8 AED before 1400 Ithink but from later afternoon, it is 12 AED. Beware that you may get a longer ride inside any shopping Mall car park and the driver takes you round in circles. Very few drivers I have had will go to the right entrance. They say they know where to go but they haven’t got a clue. The more mileage they accumulate, the more commission goes to their salary. I always check with the drivers if they know where to take me when I open the door without getting into the car. I automatically go for the next taxi when they don't know the way. I have called RTA a few times and gave them a hard time. Remember, the registration of the taxi is marked on both sides of the internal car in case you don't have time to take the car reg number down once you get down. If you have a problem, always take a photo from your mobile. I arrived back from London yesterday morning and as I was travelling solo, I was directed to a female taxi driver. She asked me if I could help her with my one luggage. My reply was, 'don't worry, I will get someone who can lift my luggage' Pointless being a driver who can't lift a normal 20kg luggage! I need to correct you on something. The drive DON'T get a salary, they ONLY work on commission and they ahve to put something like 350dhs on the meter before they make anything. THIS is the problem with the entire situation. If they were given a basic salary, then earned commission on top, this wouldn't happen.

87

Posts

EW NEWBIE

Latest post on 29 January 2017 - 01:21

Yes, it's perfectly correct. This has been the right price for quite some time. I take the unfortunate taxis regularly to the Malls and yoga. Whenever I order a taxi, it starts anything from 12 AED before 1000 and 8 AED after that. At Dubai Mall, the charge is 8 AED before 1400 Ithink but from later afternoon, it is 12 AED. Beware that you may get a longer ride inside any shopping Mall car park and the driver takes you round in circles. Very few drivers I have had will go to the right entrance. They say they know where to go but they haven’t got a clue. The more mileage they accumulate, the more commission goes to their salary. I always check with the drivers if they know where to take me when I open the door without getting into the car. I automatically go for the next taxi when they don't know the way. I have called RTA a few times and gave them a hard time. Remember, the registration of the taxi is marked on both sides of the internal car in case you don't have time to take the car reg number down once you get down. If you have a problem, always take a photo from your mobile. I arrived back from London yesterday morning and as I was travelling solo, I was directed to a female taxi driver. She asked me if I could help her with my one luggage. My reply was, 'don't worry, I will get someone who can lift my luggage' Pointless being a driver who can't lift a normal 20kg luggage!

767

Posts

EW GURU

Latest post on 27 January 2017 - 08:32

That sounds like the taxi driver tried it on... The security just informed him that taxis are needed at the Mall and it wasn't booked for a specific passenger... I have just called RTA and Metro Taxi and apparently yes they have assured me that the mall security are now calling taxis during busy periods to speed up waiting times. These are called 'call out taxi's' and yes the starting price is 12 Dhs. My complaint was not the driver but the system. A customer should be told that they are a call out taxi before having everything loaded in the boot or you're in the taxi yourself. There should be some notification on the taxi to inform the customer that they are a call out or the driver should tell you from their window. Yes it will state on the meter but who checks that before they get all their groceries into a taxi? Anyway logged my complaint and had my moan for the day. So if you're at the malls just ask the driver before loading all your groceries ladies. Learnt my lesson anyway. Such a shame that RTA has these rules, I guess a lot of driver will get a hard time trying to explain this rule.

280

Posts

EW NEWBIE

Latest post on 26 January 2017 - 18:14

It just goes to show you that they have the taxi's there AND available during peak times. Obviously the taxi's will come flocking if they can charge more. Just like they do at the airports. RTA should make it a priority to send extra taxi's to the Malls' anyway when they know it is so busy. I think I might go for a Lexus next time.... least I know I will be getting ripped off before I open the door.

311

Posts

EW EXPLORER

Latest post on 26 January 2017 - 14:37

This is not right. I would suggest you tweet to MOE and will see this practice stopped or organized to inform ahead.

118

Posts

EW NEWBIE

Latest post on 26 January 2017 - 11:03

This is not on! Surely if you are standing in a rank, you get a taxi at that rate! You didn't call the taxi! You were in a rank waiting!!! It never ceases to amaze me the way the rules just change!! I know the few dirhams extra doesn't make a big difference but it's just the principle that gets to me!!! Aaaaaaargh! Rant over!

280

Posts

EW NEWBIE

Latest post on 26 January 2017 - 10:23

That sounds like the taxi driver tried it on... The security just informed him that taxis are needed at the Mall and it wasn't booked for a specific passenger... I have just called RTA and Metro Taxi and apparently yes they have assured me that the mall security are now calling taxis during busy periods to speed up waiting times. These are called 'call out taxi's' and yes the starting price is 12 Dhs. My complaint was not the driver but the system. A customer should be told that they are a call out taxi before having everything loaded in the boot or you're in the taxi yourself. There should be some notification on the taxi to inform the customer that they are a call out or the driver should tell you from their window. Yes it will state on the meter but who checks that before they get all their groceries into a taxi? Anyway logged my complaint and had my moan for the day. So if you're at the malls just ask the driver before loading all your groceries ladies. Learnt my lesson anyway.

767

Posts

EW GURU

Latest post on 26 January 2017 - 08:47

That sounds like the taxi driver tried it on... The security just informed him that taxis are needed at the Mall and it wasn't booked for a specific passenger...

280

Posts

EW NEWBIE

Latest post on 26 January 2017 - 08:36

Yesterday I was at MOE in the taxi rank queue at around 4pm. Queue moved relatively quickly given the usual wait time due to change of shifts. Once groceries etc in taxi and before leaving the driver said the starting price is 12 Dhs. When I asked why he said that the Mall security call the taxi's because of hi demand and so its a 'call out taxi'. In all my years of being here this was the first time I have heard this at the mall. Just wondering if it is a new thing they have brought in? Plus if it is, then be warned. :angry:

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