Has anyone delivered at Al Wasl recently? (as in last 6 months or so) | ExpatWoman.com
 

Has anyone delivered at Al Wasl recently? (as in last 6 months or so)

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EW OLDHAND
Latest post on 21 May 2011 - 08:38

Just curious about your experience. I had DS2 there February 2010 and was fairly happy with the experience (all of the very important things were done well).
Since then I know that prices have gone up.....
I am now pregnant again and this time around it is looking to be a high risk pregnancy so Al Wasl may be my best bet

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EW NEWBIE
Latest post on 26 August 2011 - 22:34
I had my twins at Al Wasl 7.5 weeks ago and had the most amazing experience. I had a natural delivery and the midwives were incredible. I'm shocked at how the nurse was Sandy. One of my boys was in NICU and i was struggling to meet the demands of the boy with me and pump enough milk to send to the NICU. One night i was exhausted, DS was nursing nonstop, i was sore etc. When i called the nurse for help her solution was that i pump a little and she'd give him with a syringe while i got a little nap. "Formula" was like a swear word. Even the NICU kept telling me to send more EBM. I did prefer some of the nurses over others but overall it was great
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EW NEWBIE
Latest post on 23 August 2011 - 11:37
Congrats Sandy! So glad to hear you had a happy delivery. Sorry to hear about that awful nurse at AW. I'm not a medical professional but would question her heavy-handed approach to feeding formula to a baby - esp given AW's baby friendly status. But pleased to hear everyone else was nice to you. I'll be delivering at AW in Dec for t he 3rd time. My first delivery was good (despite ending in an emcs), 2nd was great (elcs) and I'm hoping for another straightforward elcs this time - touch wood! Based on my experience, I would def recommend requesting a private room as soon as labour is underway. We did this both times, and although I spent one night on a ward each time, I was moved to a private room on the 2nd day and it was lovely. Congrats again and enjoy your babymoon! KB x
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EW EXPLORER
Latest post on 22 August 2011 - 15:47
Wow Tru Blu can imagine! I have a DD that is now 4 years old :) Just came back from my 8 week scan (had one at 6 weeks but was too early to see anything) and all is well with the twins! It's hectic - still can't believe it! We will find out the *** for sure - I can't stand the suspense! lol How far are you now?
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EW OLDHAND
Latest post on 22 August 2011 - 12:50
Hi Pingu. Congratulations!!!!! This is my 3rd pregnancy so twins was a real shock! I already have two little boys. Have you had your first appt with Dr Elsa? Is this your first pregnancy. We are not going to find out the *** this time around. How about you?
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EW EXPLORER
Latest post on 21 August 2011 - 15:09
Hi Tru Blu, how many weeks are you now? I'm only almost 8 weeks now with twins too and also with Dr Elsa. I'm thinking the same re the costs at al wasl and also covered at City. Such big decisions hey!! Do you know if you having boys/girls or one if each yet?
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EW OLDHAND
Latest post on 21 August 2011 - 13:40
Sandy, Congratulations on a successful delivery! How old is your DS1? There was only 20 months between my two boys and as such, DS1 took it all pretty well (I am not sure whether this is because of the short age gap and he didn't really grasp what was going on, or if it all comes down to personality). From your experience it sounds like Al Wasl still need to make some changes, particularly as they are now charging pretty high fees that are only slightly cheaper than the private hospitals. I found the Dr's at Al Wasl very good, but like you, I found the midwives to be a bit hit and miss. Thank you for sharing your story on here, it is always nice to hear/know what is going on. I have opted to have my twins at City Hospital with Dr Elsa. I am covered 100% there wheras if I have the bubs at Al Wasl, I will only be covered 80%. Thanks again, ;)
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EW NEWBIE
Latest post on 19 August 2011 - 18:14
Instead of starting a new thread I'm going to answer my own question and give you my birth experience at Al Wasl for anyone delivering there soon as I delivered my 2nd DS there in the early hours of Monday morning, weighing in at a whopping 4kg. My waters broke at almost 11pm Sunday evening at which point I thought I should call the hospital and double check it was ok to come in. Due to language problems I finally ascertained that 'if there is leakage then you can come!' There was no doubt about the fact my waters had broken so off we went to the Emergency dept at Al Wasl. On arrival I was assessed by the nurse and asked a few questions then had to go 'register'. Husband took paper to the registration desk, got asked for my health card and was given the paper back with a bit extra. Then had to wait to be assessed by the doctor on duty to see how far along I was. The doctor did a quick scan to check the heart beat and examined me internally to ascertain that I was definitely in labour, fully effaced and 3cm dilated already. She advised that I would be taken to the labour ward as soon as they could take me. Husband was sent off at this point to the admissions part of the hospital to fill in paperwork and pay 7000 AED for the delivery. A short while later I was taken to the labour ward where husband was not allowed in. I was given a gown to change into and told to remove ALL valuables and give them to my husband. If I'd thought about it earlier I would have left everything at home as walking out into the waiting area wearing one of their 'beautiful' gowns whilst having contractions is not easy! Anyway, whilst in the labour ward a nurse fills in all your paperwork by asking all about your history again and various other questions. During this time they make you lie in a bed and monitor the baby and you. My last pregnancy ended in a precipitate labour, the whole thing last just short of 4 hours from the beginning of strong irregular contractions to the birth, so I had a feeling that this would be the same. Whilst trying to answer the nurses questions I could feel the contractions getting stronger and closer together. I asked how long they leave it before they examine you and was told that they check properly every 4 hours! I had to tell them four or five times that my last labour was very quick and 4 hours would be too late but they almost seemed not to believe me until they noticed that the babies heartbeat had changed a little and that I was struggling to cope with the contractions. I asked if they had any gas & air in the labour ward as I did not want an epidural or any other pain relief. I was told that that could not be given now as they had to carefully watch the baby's heartbeat. I insisted that I be internally examined as it felt that they weren't taking me seriously. They finally listened and when they examined me found that I was ready to be moved to the delivery suite. I was taken to the delivery suite in a wheelchair by my allocated midwife and my husband was called from the waiting room so that he could be with me. I was also granted my wish of being given gas and air for the pain. Unfortunately, by the time I got the pain managed with the gas and air it was taken away from me as it was time to push. There were two midwives present throughout and they did their best to guide me through the delivery without too much damage. However, the not so little 'little one' had other ideas and came a little too quick for their liking. So I ended up with one healthy DS and 2 rather large 2nd degree tears before 3am! The midwives were amazing and great with their encouragement and words of advice. Unfortunately, due to it being Ramadan and the timing of the birth I had to wait in the delivery suite for 2 hours before being seen by the doctor to stitch me up. That wasn't very pleasant or comfortable but I won't complain as I got that time to spend alone with DS and DH which was precious. I was finally taken to the ward at around 6am. I never requested a private room as I figured it's not really any different to being in a NHS hospital back in the UK and I hopefully wouldn't be there long either. The room I was in only had one other person in so all was relatively quiet. They asked what menu option I preferred but never really gave me the full choice. They saw the colour of my skin and asked if Indian would be ok, I nodded in agreement. The food was surprisingly good for hospital food even though I wasn't too sure what some of the dished were. There was definitely plenty of it so there was always something you could eat if one thing wasn't to your liking. Every meal came with a bottle of water. Tea and coffee were brought around with a snack in between meals in the morning and afternoon. The majority of the nurses on duty were absolutely lovely and whatever they came round to do was explained and done in front of you. Unfortunately I had one nurse who treated everybody like an idiot. DS had low blood sugar and was tested on regular intervals to see how he was feeding. Due to the fact that he was extremely tired all day he had very little in the way of feeds so was fed formula first thing in the morning through a syringe. Later in the day I was in the process of feeding him when a new nurse started her shift. She came in and insisted on taking his blood sugar immediately even though I was in the middle of a feed. When I asked what she was doing instead of telling me it was his blood sugar test she told me I was not staff and not on duty and that she needed the baby. I was so shocked at her response I just passed him over. She then proceeded to wheel him outside of my curtain to conduct the test. Then, instead of actually coming back in and telling me her findings and what she was going to do she rambled at me through the curtain telling me I wasn't feeding him and his blood sugar was low and now she HAD to feed him. She did all this during visiting hours when my DH, DS1, Mum and MIL were there looking very bemused at her behaviour and lack of professionalism. She then proceeded to feed DS formula through a syringe outside of my area and only brought him back after she had finished. Not once did she actually talk to me and tell/ask me what she was doing. I was so shocked that I never said anything at the time and only managed to open my mouth at the next shift change where I stopped the next nurse from doing anything and told her how upsetting the last experience was. I appreciate they have to take action when the baby is not doing well, but to do so without the consent or knowledge of the mother is disgraceful. Anyway, enough about her as I'm now at home with a beautiful healthy DS2 and having different battles altogether with DS1 who is making me feel very guilty just by glaring at me every time I do anything for DS2! The only thing left is what to take. As mentioned before, pretty much everything you need is provided but you may want your own for the sake of comfort. Their disposable knickers were dreadful to look at but extremely comfortable. The maternity pads aren;t very comfy but are very long and practical. They provide nappies which are not branded but do the job. They provide cotton wool too. They will also bath and dress the baby in mini hospital gowns and swaddle them in their blankets. You will need your own towel for a shower if you wish to take one there. I did ask DH for a toilet roll as the ones they have get used up very quickly when the ward is full and I got fed up asking/waiting for more to be delivered as they only provide you with one at a time. They also provide you with a gown to wear whilst you are there. Although these are not for the fashion conscious they are good in the sense that if you do get them dirty it's not your own clothes you have to worry about. I would definitely take some water as even though they do provide some it's not enough, and you don't get given water for any medication you may take. I would also advise some sort of entertainment. There is a tv in each room for 4 people but depending on your location and whether the curtains are open/closed you may not be able to see it. It does get very noisy at visiting times as there doesn't seem to be a limit on how many people are around a bed at one time. Great for the person who is entertained by lots of visitors, not so great for anyone trying to get a bit of sleep in before their visitors get there!! Right, I think that's about it for now. I'm sure to have missed something out but if anyone has any questions, feel free to ask and I'll try my best to answer them.
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EW NEWBIE
Latest post on 20 July 2011 - 11:18
Thanks for that Tru Blu. This is my second, have a 20 mth old DS already but I delivered him back in the UK. Just thought I'd ask for recent Al Wasl experiences on here to put my mind at ease. I've just had my last appt with Dr Maria at Safa Clinic and will miss her greatly. The rest of the staff and the clinic itself isn't that great but she was fantastic. As for Al Wasl, I've found the service so far to be very impersonal and cold. I'm not too bothered about that either so long as they can do what they're supposed to when the time comes. Just a tad concerned that it will be ramadan and maybe they'll have even more distractions and things on their mind making them even more distant! Still looking forward to responses from Suznz & Curly OB - would be very much appreciated! :)
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EW OLDHAND
Latest post on 19 July 2011 - 20:39
Suznz/CurlyOB Can you update us with your birth experiences at Al Wasl? I'm due there in about a month so would love the feedback and reassurance! Also, any hints and tips as to what to take in hospital bag? TIA Hi Sandy - how exciting!!!! Is it your first baby? I delivered at Al Wasl. If you want a private room, look at my posts from around Feb 2010 on the most likely way to ensure that you get one!!! If I were you, I would take bottled water (and lots of it) bizzarely I could never get my hands on water, I would take my own maternity pads (they give you these very uncomfortable surfboard things and you can't move in them, also take your own nappies for bub as the ones they provide are inadequate. Other than those things, just take the usual clothes, slippers, camera, phone and phone charge, a small amount of cash for coffee's etc and so on..... Good luck and I also look forward to hearing from Sunz and CurlyOB
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EW NEWBIE
Latest post on 19 July 2011 - 15:23
Suznz/CurlyOB Can you update us with your birth experiences at Al Wasl? I'm due there in about a month so would love the feedback and reassurance! Also, any hints and tips as to what to take in hospital bag? TIA
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EW OLDHAND
Latest post on 31 May 2011 - 10:03
Sunz, thinking of you!!!!! {{{HUGS}}} best of luck and keep us posted. DS1 was very small, they soon put the weight on ;)
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EW NEWBIE
Latest post on 31 May 2011 - 09:15
best of luck suznz, looking forward to hearing your news, thinking of you Curly
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EW NEWBIE
Latest post on 30 May 2011 - 23:37
I will let you know in a few days what it's like to give birth at Al Wasl - was admitted today and will be induced in the morning! Was expecting the inducing part after yesterdays appt but not the admitting part from today! Was not prepared for that! Luckily my husband gets back in the morning so at least he will be here for the birth. Very excited and petrified at the same time! Don't know how I've ended up in the small percentage of pregnant woman who get not only DVT but preeclampsia as well!! But as long as hubs is healthy even if she is a little small, that's all what matters! Care again has been very good...
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EW NEWBIE
Latest post on 27 May 2011 - 10:23
Congrats Tru Blu, wow twins with a 3 yr old and a 15 month - busy times ahead but all good right!!! I've just had a mini Al Wasl experience this week as I got a bout of Gastro during the week and was admitted for dehydration and I guess just to be sure all was ok with baba ... I am 37+ weeks. I found from the minute I entered the ER the care I got was excellent, everything was done calmly and timely with no hanging around. I didn't expect to be admitted to be honest but think they were being over cautious which is a good thing I guess. I was in a 4 bed ward and this unfortunately was the pits ... even though you are curtained off and have privacy to a degree just the noise level from the other three ladies (two in particular) kept me from getting any rest or sleep. I don't understand people leaving phones on to ring at all hours of the night!!!! And so much for visiting hours - one lady had family in visiting until almost midnight (visiting hours finish at 8pm). I just hope and pray I can get a private room for when I go in for the actual baby but will just suck it up and hope that I'm in for the minimum time possible if in a shared room. At the end of the day the care both my baby and I get will be the most important outcome and to date I have to say all the doctors/nurses I have seen have been great, professional, concerned, interested and helpful no matter how busy. The admin staff .... well, thats another story entirely but hey ho, they are not important to me. From memory re registration at Al Wasl, you can register from 16 weeks and cut off is 28 wks. Good luck all, Suznz .... we may cross paths there as we are very close in dates. Best of luck anyway. Curly
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EW OLDHAND
Latest post on 27 May 2011 - 07:28
I was admitted to Al Wasl at 29 weeks with DVT and there was a question if they would even admit me then as I was not booked there. Luckily they did, but it is worth booking and registering before the 28 week. I found the care very good but will let you know about the delivery in hopefully a few weeks time! Just over 37 weeks now! All my appointments have been at the hospital, but I think that is because I'm high-risk. So far I've found the staff to be very helpful especially at the FMMU and the scans. Just waiting the labour now - so will let you know!! Hope all is going well! edited by suznz on 26/05/2011 Goodluck susnz. Hope it all goes well and will look forward to an update on the birth of your sweet Bub. :) (when you feel willing and able of course!) <em>edited by Tru Blu on 27/05/2011</em>
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EW NEWBIE
Latest post on 26 May 2011 - 20:42
I was admitted to Al Wasl at 29 weeks with DVT and there was a question if they would even admit me then as I was not booked there. Luckily they did, but it is worth booking and registering before the 28 week. I found the care very good but will let you know about the delivery in hopefully a few weeks time! Just over 37 weeks now! All my appointments have been at the hospital, but I think that is because I'm high-risk. So far I've found the staff to be very helpful especially at the FMMU and the scans. Just waiting the labour now - so will let you know!! Hope all is going well! <em>edited by suznz on 26/05/2011</em>
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EW EXPLORER
Latest post on 26 May 2011 - 19:40
Ditto everything tania said. Although I can't fault the care I got, it certainly wasn't the most comfortable hospital stay I had. That said, the care my DD who was born 9 weeks premature received was excellent, and that was why I went to Al Wasl to begin with. If I had to do it all again, I would choose Al Wasl.
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EW OLDHAND
Latest post on 26 May 2011 - 19:33
wow 28 weeks. Am so glad that they are okay, it must have been very tough for you, and them! Thanks for answering the questions, much appreciated.
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EW NEWBIE
Latest post on 26 May 2011 - 14:57
The staff during my e-csection was very good...I delivered at 28 weeks...and I think that in my case the doctor should have advised me to be on bed rest as one of the girls was really low. But the doc I saw a month before was very abrupt and rude. But I should have added that the staff during my emergency C section was amazing...very helpful and reassuring. Best of luck for your twins...
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EW OLDHAND
Latest post on 24 May 2011 - 13:50
Congrats Tru Blu on expecting twins! Wow, that must be both daunting and exciting. When are you due? If you're having twins, I would say AW is *definitely* the best choice. Re: private room.. I actually got one both times I delivered at AW. Apparently the key is for your dh to request one asap as soon as labour is underway (or as soon as you check in for your cs). In fact we also mentioned it as soon as I registered in the little office downstairs upon arrival. Both times I was on a ward for the 1st night (but apparently this is normal if you have a cs as you need to be closely monitored) but moved on day 2 and stayed in a private room for the rest of the time. Does anyone know what the deadline for antenatal registration is? Thank you Karen. Yes, when I delivered DS at Al Wasl I gave DH the one mission to get me a private room, and he did so thank goodness. I am pretty sure the registration deadline is before 28 weeks, but only 90% sure. Thanks for sharing - good to know about the emcs
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EW NEWBIE
Latest post on 24 May 2011 - 11:46
Oh and sorry meant to add that when I had my 1st by emcs I just had whichever OB was on duty. But she was v nice and professional. Tbh they are so busy at that hospital that all the drs are v competent and experienced. In any case, both times I found that I interacted more with the anaesthetist. First time it was a quiet Syrian man (v nice) and the 2nd time it was the top anaesthetist, Dr Strachal who is fantastic.
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EW NEWBIE
Latest post on 24 May 2011 - 11:43
Congrats Tru Blu on expecting twins! Wow, that must be both daunting and exciting. When are you due? If you're having twins, I would say AW is *definitely* the best choice. Re: private room.. I actually got one both times I delivered at AW. Apparently the key is for your dh to request one asap as soon as labour is underway (or as soon as you check in for your cs). In fact we also mentioned it as soon as I registered in the little office downstairs upon arrival. Both times I was on a ward for the 1st night (but apparently this is normal if you have a cs as you need to be closely monitored) but moved on day 2 and stayed in a private room for the rest of the time. Does anyone know what the deadline for antenatal registration is?
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EW OLDHAND
Latest post on 24 May 2011 - 10:22
Thank you for sharing your experiences Ladies. I actually had DS2 at Al Wasl back in Feb 2010 and the experience was quite good. I just wanted to know what the experiences were of late (and since the price hike). When I delivered there the pre natal package was only 2500 and a c-section was only 5000. I have recently found out that I am expecting twins!!! quite a shock and all the more daunting as I already have a 2+ year old and a 15 month old. Not sure how I am going to go....... Anyway, I am presuming this is considered a "high risk" pregnancy??? Tania, what a shame you were not given preference for a private room after having twins! How many weeks were you when you delivered? Also, were you happy with the Dr's, Nurse's etc when you went through emergency for your c-section??? This is my biggest fear about Al Wasl. I have a lovely Dr there that I am very comfortable with but if I go into labour before the scheduled c-section then I will get any Dr who happens to be working in emergency at the time...
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EW NEWBIE
Latest post on 24 May 2011 - 09:56
Hi TruBlu, I don't have much to add to what Tania has written as I experienced the exact same things. I gave birth in December last year and the only reason I chose al Wasl was because I had a high risk pregnancy and didn't want to risk it in case I needed to use NICU for the baby. Private rooms are almost impossible to get; I was eleven on the list and needless to say I never got to it before I was discharged. I too was happy with the lactation consultant but that was it. Don't mean to put you off as everyone's expectations are different so maybe if you prepare yourself on what to expect from a government hospital then you won't be disappointed. Wishing you a safe and smooth pregnancy and delivery.
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EW NEWBIE
Latest post on 24 May 2011 - 09:07
Hi does anyone know when you have to register at AW? I have heard contradictory stories - some say 16 wks at the latest and others say you can't register as a local *until* then. TIA x
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EW NEWBIE
Latest post on 23 May 2011 - 13:24
I delivered my twins at Alwasl this February. Since it was an emergency C section, I cannot comment on the regular stuff...but here is what I can share: 1. The cost for your prenatal package is AED 5000. It includes 2 full scans, 2 blood tests, 10 doctor visits. BUT you get to see a different doctor every time, which sucks and I was not happy with my prenatal care to be honest. You pay this amount to register yourself at AlWasl for delivery. I think you need to do this by the 3rd month. You first need to go to your local government clinic and they send you to the ALwasl after the first check-up if you request so. Take your tenancy contract, passport etc. This site will be helpful: http://www.dha.gov.ae The lines are long for your checkups, and even if your appointment is at 8:00 you will have to wait for the doc to see you. But if the doctor is good, she will take er time and will not be in a hurry at all. (Hence delaying the next patient :) ) 2. Cost for delivery is AED 9000 for normal, AED 1100 for C section. You pay this at discharge. 3. I was in a shared room with 4 beds as no private rooms were available. The room was empty the first day then I had to share it with 1 lady, then 2. So privacy was a bit of an issue as we didnt want to disturb other people. But it was nice and clean. 3. The staff was very friendly and caring. But I hardly got to see the doctor. I would have liked to see the doctor at least on my discharge day but the nurses handled everything. The lactation consultant was very helpful for a first time mom like me. 4. My twins were in the NICU for 46 and 80 days respectively. So if you have a high risk pregnancy I would recommend making sure the NICU is covered by insurance. The costs for NICU are AED 2200-AED 3900 per night depending on the level of care needed by the baby. But the NICU staff is AMAZING...some nurses are a bit weird but mostly they are very caring and helpful. The payment is made at discharge, and if you cannot pay right away or have to wait for insuarnce, they make you sign a form that you will pay. For high amounts, you might need to leave a gaurantee of some sort. After that you can discuss your payment options with them. Overall, I am not happy with the care I received before my delivery and after. But my hospital stay was fine. But I am very happy with the care given to my twins, and that was why we went to Alwasl in the first place, so all is good. :)
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EW NEWBIE
Latest post on 23 May 2011 - 09:28
Hi there I too would be very interested in hearing recent birth stories from Al Wasl. Tru Blu, you pipped me to the post in posting a similar thread. I am 37 weeks so am probably leaving the question a bit late but not to worry, am not changing hospital anyway but am jsut interested to know what to expect. I delivered my DD at Medcare 19 months ago but was brought in and induced. This time around I feel like its the first time all over again. So any feedback on admissions (asking for private room OH PLEASE), admissions, payment procedure .... general care and feedback on everything really - suppose I'd be looking for good and bad as forearmed is forewarned and all that. My email address is curlyob at gmail dot com if anyone wants to answer privately - I would reallly appreciate it. Sorry for hijacking your thread Tru Blu ;o) Curly
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EW NEWBIE
Latest post on 22 May 2011 - 20:10
Can you check the email address you wrote below? Tried to send you email but it bounced back. <em>edited by Kermi on 22/05/2011</em>
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EW NEWBIE
Latest post on 22 May 2011 - 13:02
Tru Blu, if you put your email address up, I'll try to answer your questions.
 
 

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