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Assistance for elderly passengers on Emirates/ at airport?
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EW EXPLORER
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09 January 2013 - 23:37
Hi ladies,
My elderly parents and brother (who is mentally handicapped) arrive this weekend, flying on Emirates. They are pretty mobile and won't need a wheelchair but may need help getting off the plane and with their luggage, and being pointed in the right direction e.g. to passport control. How is best to request assistance for them, should I contact Emirates and/or the airport? Or do we just hope for the best and assume the staff will be on hand to help automatically?
I have heard of the Marhaba service but as they are mobile I don't think it's really necessary to pay for the package.
TIA
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