Sephora online order | ExpatWoman.com
 

Sephora online order

32
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EW NEWBIE
Latest post on 05 December 2015 - 21:03

Hi, I recently tried to order from sephora online using my aramex shop and ship account. However, my order was cancelled. They said that they do not send orders to warehouses. Has anyone ordered from sephora? I have ordered from hautelook and nordstorm without any issues. Can't I use my aramex account for ordering things from Sephora?

244
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EW NEWBIE
Latest post on 20 December 2015 - 22:07
Hi Flames, Sorry for your bad experience. I will get my package by the end of the week as per their website. Let me see how the experience is. Also, did you end up paying any customs? Nope, didn't get charged customs. The actual amount I paid for my order was around $150 ($138 with Ebates cashback) whereas the actual value was around $500 so I am not shocked that the customs held it up. Talk about a good sale :') The only real complain that I have is the fact only last week an action was taken by them. My package would have still been stuck if I hadn't called up Rosemarie and offered to send her the actual receipt. They didn't bother calling me or updating me the entire time other than requesting me for my Emirates ID. I have recommended them to so many people and definitely don't want people to go through what I did.
32
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EW NEWBIE
Latest post on 20 December 2015 - 12:46
Hi Flames, Sorry for your bad experience. I will get my package by the end of the week as per their website. Let me see how the experience is. Also, did you end up paying any customs?
244
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EW NEWBIE
Latest post on 20 December 2015 - 10:35
So I finally received one of my orders that was stuck at customs since the 8th of December 2015. I actually consolidated my Sephora order with this order so that I could see how their consolidation process works. TBH, I am not sure whether it is because of the peak season but my courier guy was very confused this time. He called me around 10 AM yesterday and said he has my package. I asked about my other package and he said he only has one to deliver. He re-confirmed my address and he said he will be there in an hour. 3 hours passed and he still wasn't here. When I called him up, he again asked me for my address again. Usually I receive an SMS stating the delivery charge but I didn't get it this time. So I asked him about the delivery charge and he said he will have to confirm at the office. He also mentioned that he was no longer in my city and thus will deliver after 4 PM. I called him up at 6 PM to enquire about his whereabouts and he asked me till what time would I be available at home. I told him I have been waiting forever for this package so will be here. He said he will definitely get the package delivered to me by that day. Finally at around 9 PM yesterday, I received one of my packages! I emailed Rosemarie today enquiring about the other package and she mentioned she will check on it and deliver it tomorrow. God, I have been using them since the past 2 years. I only had one terrible experience and that was with my first order since they were relatively new. After all that awesome experience in the past two years, this was the first time I have had an issue with my order.
244
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EW NEWBIE
Latest post on 16 December 2015 - 20:08
Hi Flames, How much did you have to pay for in customs this time? Also, I noticed via tracking that 3 of my packages have been delivered to MyBox but they have not yet been added to my page. Do you know if it takes some time for them to update the shipment details? Hi Venita6, I didn't get my items yet. Rosemarie requested me for the receipt 'to convince the customs to not charge duty '. I'll update here once I receive the items. Regarding updates, they have been slow lately but maximum it had taken them is two days
32
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EW NEWBIE
Latest post on 16 December 2015 - 10:23
Hi Flames, How much did you have to pay for in customs this time? Also, I noticed via tracking that 3 of my packages have been delivered to MyBox but they have not yet been added to my page. Do you know if it takes some time for them to update the shipment details?
244
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EW NEWBIE
Latest post on 16 December 2015 - 07:35
Hi, Does anyone what is the customs limit for shipping things to UAE. I don't want to pay the customs duties. I would rather split my order into 2 packages. However, I would like to know the customs limit. Also Flames, Sephora is having a 20% off discount on all sale items from 21st Dec. Hi Venita, Llast year I didn't know about customs charge and I had shopped shoes, apparel, bag and watch which was well worth AED 3000+ but I was never charged customs duty. My sister had put all the things in one big box and shipped it to my SNS address. Did she mark them as gifts or quote an extremely low value?
129
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EW NEWBIE
Latest post on 15 December 2015 - 19:08
Hi, Does anyone what is the customs limit for shipping things to UAE. I don't want to pay the customs duties. I would rather split my order into 2 packages. However, I would like to know the customs limit. Also Flames, Sephora is having a 20% off discount on all sale items from 21st Dec. Hi Venita, Llast year I didn't know about customs charge and I had shopped shoes, apparel, bag and watch which was well worth AED 3000+ but I was never charged customs duty. My sister had put all the things in one big box and shipped it to my SNS address.
244
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EW NEWBIE
Latest post on 15 December 2015 - 18:52
Hi, Does anyone what is the customs limit for shipping things to UAE. I don't want to pay the customs duties. I would rather split my order into 2 packages. However, I would like to know the customs limit. Also Flames, Sephora is having a 20% off discount on all sale items from 21st Dec. Hi venita The limit is AED 1000/$270 I believe. However its not how much but the actual value of shipments. For instance, I ordered some makeup this cyber Monday and paid $150 for all but customs calculated the rate at $350. My package is stuck at customs since the past week. Rosemarie from Mybox promised me that they will deliver it by Thursday when I followed up today. TBH, this is the first time it happened so I can't say. Sometimes, it's just cheaper to pay customs than shipping Yes I know about the sale too. For anyone interested, the code is EXTRA20.
32
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EW NEWBIE
Latest post on 15 December 2015 - 10:44
Hi, Does anyone what is the customs limit for shipping things to UAE. I don't want to pay the customs duties. I would rather split my order into 2 packages. However, I would like to know the customs limit. Also Flames, Sephora is having a 20% off discount on all sale items from 21st Dec.
244
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EW NEWBIE
Latest post on 15 December 2015 - 05:24
Agree! The liquid lipsticks are amazing! TBH, the reason I shop from the US site is because they have a better loyalty system and better prices. For instance, I have a Rouge account so today I managed to get amazing items on sale, plus an extra $25 off and 10% cashback through Ebates!! I have never saved so much in my life...except at the warehouse sale :')
129
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EW NEWBIE
Latest post on 14 December 2015 - 20:39
Hi Flames, You are right. The site is pretty addictive. My poor credit card. I ordered the following 1) Two faced foundation born this way 2) Becca champagne pop highlighter 3) Kat Von D contour palette 4) Nars sharpener and also grabbed a lot of freebies. I got two 15 dollars off gift cards from them, so split my orders into two and used both of them as they said that I could use only one per order. So excluding taxes, and all was able to save abt 20 dollars. :) I still have theBalm Cyber Monday sale pending which is on 15th. 50% off. So more shopping left Hi kewlzany, You can use your UAE credit card to make your purchases.:biggrin: Kat Von D's eyeshadows are the best!!! My friend was in New York for Black Friday Dec 2015 and bought me the big palette. I am dreading running out of it. She doesn't test on animals either which is a bonus I agree.. her eyeshadows are amazing and so is her everlasting liquid lipstick. They are so smooth and doesn't dry up and stays on the whole day! I love it!
8965
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EW MASTER
Latest post on 14 December 2015 - 15:53
Hi, Which palette did you get and how is it? This one and the eye shadow stays on all night http://www.musingsofamuse.com/2014/09/kat-von-d-holiday-2014-makeup-palette-lipset-set.html Just the eyeshadow set though Her concealer is one of the best I have used but her foundation is far too heavy
32
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EW NEWBIE
Latest post on 14 December 2015 - 15:30
Hi, Which palette did you get and how is it?
8965
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EW MASTER
Latest post on 14 December 2015 - 14:19
Hi Flames, You are right. The site is pretty addictive. My poor credit card. I ordered the following 1) Two faced foundation born this way 2) Becca champagne pop highlighter 3) Kat Von D contour palette 4) Nars sharpener and also grabbed a lot of freebies. I got two 15 dollars off gift cards from them, so split my orders into two and used both of them as they said that I could use only one per order. So excluding taxes, and all was able to save abt 20 dollars. :) I still have theBalm Cyber Monday sale pending which is on 15th. 50% off. So more shopping left Hi kewlzany, You can use your UAE credit card to make your purchases.:biggrin: Kat Von D's eyeshadows are the best!!! My friend was in New York for Black Friday Dec 2015 and bought me the big palette. I am dreading running out of it. She doesn't test on animals either which is a bonus
32
Posts
EW NEWBIE
Latest post on 14 December 2015 - 14:00
Hi Mommypie, You have access to brands that are not available in UAE when you shop on the US stores. There is a price difference and sometimes it is small and sometimes it is big. For eg: 1) Mac PRO PALETTE EYE SHADOW X 2 in US: 18 aed. In Dubai 55 aed 2) Mac EYE SHADOW REFILL PAN in US: 37 aed. In Dubai 95 aed 3) Thebalm Manizer sisters palette in US: 103 aed. In Dubai 200-230 aed I know the shipping charges are there, but since these are beauty supplies, they won't weigh too much. I would not recommend buying a single product from US and getting it shipped here as with the shipping charges, you will end up paying almost the same amount if you had just bought the product from Dubai. However, if you are buying a few items, then it may be worthwhile. Also, a lot of the sites have promos and coupon codes. I saved abt 30 dollars when I bought from the Tarte website. Also saved abt 20 dollars using coupons on Sephora. Also, whatever I buy from TheBalm website today will be at a 50% off. This is an extension of their Cyber Monday sale. Hi Flames, I got my Hautelook order just now. They arrived in good condition and the shades are beautiful.
199
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EW NEWBIE
Latest post on 14 December 2015 - 13:28
Is it really cheaper to buy online on the Sephora US site? compared to UAE?
32
Posts
EW NEWBIE
Latest post on 14 December 2015 - 07:30
Hi Flames, You are right. The site is pretty addictive. My poor credit card. I ordered the following 1) Two faced foundation born this way 2) Becca champagne pop highlighter 3) Kat Von D contour palette 4) Nars sharpener and also grabbed a lot of freebies. I got two 15 dollars off gift cards from them, so split my orders into two and used both of them as they said that I could use only one per order. So excluding taxes, and all was able to save abt 20 dollars. :) I still have theBalm Cyber Monday sale pending which is on 15th. 50% off. So more shopping left Hi kewlzany, You can use your UAE credit card to make your purchases.:biggrin: Hi venita6, I forgot to mention here before but join Ebates http://goo.gl/kpYaLg. I think I have mentioned that place on expatwoman millions of times but I am very happy with it. I get cash back on my sephora purchase and almost all of my other online purchase. This month I am getting $76 in cashback! (thanks to the sales in addition to the 12% cash backs at some stores)It gets directly paid to my PayPal every few months. Let me know that foundation is. I have the becca highlighter in moonstone and that's the bomb! I am going to order that kat von d shade light eye palette and a few more eye shadows with my codes today. Let me know when theBalm products arrive. Did you get it shipped directly or through Shop&ship? I wanted only two items from them but decided it just wasn't worth it. Hi Flames, You had mentioned about ebates before due to which I have already started using it. I now have set 18 dollars. Thanks for the heads up :) As for thebalm products, I am sending them through My Box. The 50% sale starts today.
244
Posts
EW NEWBIE
Latest post on 13 December 2015 - 17:20
Hi Flames, You are right. The site is pretty addictive. My poor credit card. I ordered the following 1) Two faced foundation born this way 2) Becca champagne pop highlighter 3) Kat Von D contour palette 4) Nars sharpener and also grabbed a lot of freebies. I got two 15 dollars off gift cards from them, so split my orders into two and used both of them as they said that I could use only one per order. So excluding taxes, and all was able to save abt 20 dollars. :) I still have theBalm Cyber Monday sale pending which is on 15th. 50% off. So more shopping left Hi kewlzany, You can use your UAE credit card to make your purchases.:biggrin: Hi venita6, I forgot to mention here before but join Ebates http://goo.gl/kpYaLg. I think I have mentioned that place on expatwoman millions of times but I am very happy with it. I get cash back on my sephora purchase and almost all of my other online purchase. This month I am getting $76 in cashback! (thanks to the sales in addition to the 12% cash backs at some stores)It gets directly paid to my PayPal every few months. Let me know that foundation is. I have the becca highlighter in moonstone and that's the bomb! I am going to order that kat von d shade light eye palette and a few more eye shadows with my codes today. Let me know when theBalm products arrive. Did you get it shipped directly or through Shop&ship? I wanted only two items from them but decided it just wasn't worth it.
199
Posts
EW NEWBIE
Latest post on 13 December 2015 - 17:07
Flames, thanks for the tip for MyBox! :) I hope i will not have issues with my Cc upon purchase.
32
Posts
EW NEWBIE
Latest post on 13 December 2015 - 15:26
Hi Flames, You are right. The site is pretty addictive. My poor credit card. I ordered the following 1) Two faced foundation born this way 2) Becca champagne pop highlighter 3) Kat Von D contour palette 4) Nars sharpener and also grabbed a lot of freebies. I got two 15 dollars off gift cards from them, so split my orders into two and used both of them as they said that I could use only one per order. So excluding taxes, and all was able to save abt 20 dollars. :) I still have theBalm Cyber Monday sale pending which is on 15th. 50% off. So more shopping left Hi kewlzany, You can use your UAE credit card to make your purchases.:biggrin: Hi Venita6, So, you put the MyBox address in billing and shipping when you checkout in Sephora website? Last time my sister used her US card and put my SNS shipping address but it was rejected. I really want to use my $15 off coupon which ends today! Thanks Hi Kewlzany, Sephora will reject your SNS address. When I called them up, they said that they do not ship to warehouse addresses. Try the MyBox subscription. This month, they have a free sign up. Keep your MyBox address the same for both shipping and billing. I just made a Sephora purchase a few hours back using my MyBox subscription.
129
Posts
EW NEWBIE
Latest post on 13 December 2015 - 14:29
Hi Flames, You are right. The site is pretty addictive. My poor credit card. I ordered the following 1) Two faced foundation born this way 2) Becca champagne pop highlighter 3) Kat Von D contour palette 4) Nars sharpener and also grabbed a lot of freebies. I got two 15 dollars off gift cards from them, so split my orders into two and used both of them as they said that I could use only one per order. So excluding taxes, and all was able to save abt 20 dollars. :) I still have theBalm Cyber Monday sale pending which is on 15th. 50% off. So more shopping left Hi kewlzany, You can use your UAE credit card to make your purchases.:biggrin: Hi Venita6, So, you put the MyBox address in billing and shipping when you checkout in Sephora website? Last time my sister used her US card and put my SNS shipping address but it was rejected. I really want to use my $15 off coupon which ends today! Thanks
32
Posts
EW NEWBIE
Latest post on 13 December 2015 - 13:39
Hi Flames, You are right. The site is pretty addictive. My poor credit card. I ordered the following 1) Two faced foundation born this way 2) Becca champagne pop highlighter 3) Kat Von D contour palette 4) Nars sharpener and also grabbed a lot of freebies. I got two 15 dollars off gift cards from them, so split my orders into two and used both of them as they said that I could use only one per order. So excluding taxes, and all was able to save abt 20 dollars. :) I still have theBalm Cyber Monday sale pending which is on 15th. 50% off. So more shopping left Hi kewlzany, You can use your UAE credit card to make your purchases.:biggrin:
129
Posts
EW NEWBIE
Latest post on 13 December 2015 - 12:19
I order from them all the time via MyBox. Till date, I haven't had any issues. My order gets shipped within 2 days, reaches my MyBox address in 2-3 days and reaches me here in Dubai in another 3-5 days. Btw, I always use Ebates (http://goo.gl/kpYaLg) to get cashback on all of my online orders. They pay me back via Paypal every 2 months. Plus they list all the ongoing promos/discount codes on their page for additional savings. Sometimes the main website doesn't advertise the deals and I find them either through Ebates or Nouvea Cheap/Hip 2 Save. Highly recommend them! Oh MyBox has free sign up this month - https://mybox.postaplus.com/ I have a Shop&Ship account as well but I moved to MyBox as it was a) cheaper b) faster c) none of my orders have gotten cancelled yet :') Rates are AED 30 for first half and AED 25 for every half kg after the first Oh I do not work for them....just very happy with their service :D Tip - For all my orders, I put my MyBox address as the billing and shipping address. If your billing address is different than your shipping address, then it flags up on their system. Till date the only company that questioned me about the my billing details was Aldo (Canadian Website) but they shipped my order immediately after verifying my details :) Hi Flames, I want to know, when you order from Sephora, do you use UAE credit card?
244
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EW NEWBIE
Latest post on 13 December 2015 - 12:07
Hi Flames, Thanks for introducing MyBox to me. I was able to order from the Sephora site through them. Just wanted to know if you ever notify them of your incoming shipments. Is that necessary? I mean our account number is already included in the address. Hi, That's something they started recently. IMO, it doesn't make a difference (to us). I didn't notice any changes with the processing time yet. So it's upto you to do so. Anyway, what did you order? Sephora US is quite addictive. I had an issue with one order.... Actually the size quoted was incorrect (manufacturer's mistake) but they still refunded me the full amount plus tax and didn't request me to return the item. Excellent customer service! Plus they always have great samples and freebies!
32
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EW NEWBIE
Latest post on 13 December 2015 - 10:58
Hi Flames, Thanks for introducing MyBox to me. I was able to order from the Sephora site through them. Just wanted to know if you ever notify them of your incoming shipments. Is that necessary? I mean our account number is already included in the address.
244
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EW NEWBIE
Latest post on 09 December 2015 - 20:06
Hi Flames, A small query. Will MyBox deliver to your place or do you need to go and collect it from their office? Also, for those who are interested, my Hautelook order has been delivered to my Shop and Ship account. I will recieve it within a couple of days. Mybox delivers to your address. So I get mine sent to Office on weekdays and home during weekends :D
8965
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EW MASTER
Latest post on 09 December 2015 - 16:10
Hi Sarah, My hautelook order has not yet been shipped to my address. It has only reached my ship and shop account. I ordered on Nov 19 and it takes almost a month to get your stuff. This is not bad though, considering the savings you get. Check out the 80% off sales they have every now and the. Their shipping is high, but when you compare them to the prices in Dubai, it is fine. Also, sorry about Ulta. I hope that they allow international payments soon. :) Thanks :-)
32
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EW NEWBIE
Latest post on 09 December 2015 - 13:15
Hi Sarah, My hautelook order has not yet been shipped to my address. It has only reached my ship and shop account. I ordered on Nov 19 and it takes almost a month to get your stuff. This is not bad though, considering the savings you get. Check out the 80% off sales they have every now and the. Their shipping is high, but when you compare them to the prices in Dubai, it is fine. Also, sorry about Ulta. I hope that they allow international payments soon. :)
984
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EW GURU
Latest post on 09 December 2015 - 10:52
Hi venita6 thanks for posting my thread! Just an update, my Ulta transaction went through but the next day I got an email my order is cancelled, when I contacted them they said that my card linked to Paypal was outside US - they figured it out grrrr! I was successful is placing an order with my USA Paypal on Walgreens.com though, they usually have good beauty offers like 20% off everything, but not as much selection as Ulta.com Also, sometimes they split and send shipments which is SUPER annoying because I have to pay as 2 different packages. I use Borderlinx to ship from USA and they consolidate my packages so it's still cheaper than had I used Aramex Shop and Ship. I dont have experience with My Box.
8965
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EW MASTER
Latest post on 09 December 2015 - 10:46
Hi Flames, A small query. Will MyBox deliver to your place or do you need to go and collect it from their office? Also, for those who are interested, my Hautelook order has been delivered to my Shop and Ship account. I will recieve it within a couple of days. Are the bags on Hautelook real as the prices are fab!
 
 

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