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Dubai Laundry not returned Dh's shirts, over a week now and not getting anywhere on the phone, anyone else?

143

Posts

EW NEWBIE

Latest post on 14 January 2011 - 20:15

Really unusual and I have called Dubai laundry a number of times and they are not getting back to me. We have been using them for a fair few months and always the same really reliable nice guy comes, then all of a sudden he collected 5 shirts last sun night and said 2 days til return and I've heard nothing since! Am more concerned that the man is hurt or something as he is always so reliable before this incident, the main company number is hopeless, they haven't a clue! Does anyone else use this company in the springs/meadows??

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5499

Posts

EW MASTER

Latest post on 17 January 2011 - 14:49

That's a shame but at least you have your shirts back.

143

Posts

EW NEWBIE

Latest post on 17 January 2011 - 14:34

Hi ladies, thanks! I finally tracked my delivery guy down, dh was fuming as he offered no plausible explanation! The delivery guy told my husband he didn't like delivering shirts any more! Anyway it was laundry junction on the plastic, so won't be using them again in a hurry! Got them back but they smelt a bit funny.

2725

Posts

EW EXPERT

Latest post on 15 January 2011 - 12:48

I use Dubai Laundry, try to ring Deepak on 050 3753623, very nice fella, Im sure he will be able to help.

40

Posts

EW NEWBIE

Latest post on 15 January 2011 - 12:46

Hi Simpsons, Any luck on getting the shirts delivered? I use Dubai Laundry and have this number 050 6509175. Im in Meadows 5 area.

pilotsprincess12586

251

Posts

EW NEWBIE

Latest post on 14 January 2011 - 20:44

Over the years I've had lots of different mobile numbers as you call the guys who work your area. When we moved areas I got a new mobile number for the guy who works this location. Hope they turn up and your delivery guy is OK. that's what I thought, would be surprised if the guy who covers sports city is the same as the one for Springs, but you never know I suppose. Worth a shot! Hope the OP finds the shirts.

143

Posts

EW NEWBIE

Latest post on 14 January 2011 - 20:43

It has: 056 135 8778 on it, scribbled in pen on the front, but nothing close to the marina apart from Dubai Dry Cleaning Services, Jumeirah 04 344 8177, but I'm guessing that that is probably a cleaners in Jumeirah who are affiliated with DL, but have no idea as haven't ever used either of them. Hope you find them. I would have one very unhappy DH if his work shirts went missing. He spends a fortune on them! Thanks alot, I will try this in the morning!

2958

Posts

EW EXPERT

Latest post on 14 January 2011 - 20:42

Over the years I've had lots of different mobile numbers as you call the guys who work your area. When we moved areas I got a new mobile number for the guy who works this location. Hope they turn up and your delivery guy is OK.

pilotsprincess12586

251

Posts

EW NEWBIE

Latest post on 14 January 2011 - 20:42

It has: 056 135 8778 on it, scribbled in pen on the front, but nothing close to the marina apart from Dubai Dry Cleaning Services, Jumeirah 04 344 8177, but I'm guessing that that is probably a cleaners in Jumeirah who are affiliated with DL, but have no idea as haven't ever used either of them. Hope you find them. I would have one very unhappy DH if his work shirts went missing. He spends a fortune on them!

143

Posts

EW NEWBIE

Latest post on 14 January 2011 - 20:39

Hmmm... Fingers crossed you get them back soon. Thanks! It's not like they are valuable just work shirts, was just interested to see if anyone else has had the same experience of the company, maybe the man was sick last week and not doing the deliveries. I've used them for 5 years and only once was a suit a day late coming back - other than that have had faultless service and I always recommend them. Have just looked at one of the slips that came with my DH drycleaning and it has this number on it 2859273 and 2850653 I only ever call my delivery guy direct on his mobile number so have never had any reason to call the office number but those are the numbers listed as the office numbers on their paperwork. I know what you mean as you get to know the delivery guys. Hope all works out OK for you. They are the 2 numbers on this piece of paper, but there is also: Main contact: 04 286 3122 Karama Branch: 04 336 4158 and then a lot of numbers which seem to not quite be Dubai Laundry, but maybe affiliated with, but I'm guessing that they won't be able to help in this case. There is also a mobile number on it, but we aren't in the Springs (out at Sports City), do you think it would be the same person who came out here as comes to you? Thanks pilotprincess, please could I have the mobile number or if there is a branch in the marina? <em>edited by Simpsons on 14/01/2011</em>

pilotsprincess12586

251

Posts

EW NEWBIE

Latest post on 14 January 2011 - 20:36

Hmmm... Fingers crossed you get them back soon. Thanks! It's not like they are valuable just work shirts, was just interested to see if anyone else has had the same experience of the company, maybe the man was sick last week and not doing the deliveries. I've used them for 5 years and only once was a suit a day late coming back - other than that have had faultless service and I always recommend them. Have just looked at one of the slips that came with my DH drycleaning and it has this number on it 2859273 and 2850653 I only ever call my delivery guy direct on his mobile number so have never had any reason to call the office number but those are the numbers listed as the office numbers on their paperwork. I know what you mean as you get to know the delivery guys. Hope all works out OK for you. They are the 2 numbers on this piece of paper, but there is also: Main contact: 04 286 3122 Karama Branch: 04 336 4158 and then a lot of numbers which seem to not quite be Dubai Laundry, but maybe affiliated with, but I'm guessing that they won't be able to help in this case. There is also a mobile number on it, but we aren't in the Springs (out at Sports City), do you think it would be the same person who came out here as comes to you?

2958

Posts

EW EXPERT

Latest post on 14 January 2011 - 20:33

I was just going to start using them as I saw the van on our development yesterday, now I'm a bit nervous. If they lost DH's work shirts he'd be furious. Anyway - I'm sat here looking at the flyer they gave me (when I flagged them down). It has all manner of phone numbers on them. Do you want some alternatives? Hopefully it's a blip as I've used them and recommended them to many and I've only ever had positive feedback from those who have used them.....

2958

Posts

EW EXPERT

Latest post on 14 January 2011 - 20:32

Hmmm... Fingers crossed you get them back soon. Thanks! It's not like they are valuable just work shirts, was just interested to see if anyone else has had the same experience of the company, maybe the man was sick last week and not doing the deliveries. I've used them for 5 years and only once was a suit a day late coming back - other than that have had faultless service and I always recommend them. Have just looked at one of the slips that came with my DH drycleaning and it has this number on it 2859273 and 2850653 I only ever call my delivery guy direct on his mobile number so have never had any reason to call the office number but those are the numbers listed as the office numbers on their paperwork. I know what you mean as you get to know the delivery guys. Hope all works out OK for you.

pilotsprincess12586

251

Posts

EW NEWBIE

Latest post on 14 January 2011 - 20:30

I was just going to start using them as I saw the van on our development yesterday, now I'm a bit nervous. If they lost DH's work shirts he'd be furious. Anyway - I'm sat here looking at the flyer they gave me (when I flagged them down). It has all manner of phone numbers on them. Do you want some alternatives?

143

Posts

EW NEWBIE

Latest post on 14 January 2011 - 20:26

Hmmm... Fingers crossed you get them back soon. Thanks! It's not like they are valuable just work shirts, was just interested to see if anyone else has had the same experience of the company, maybe the man was sick last week and not doing the deliveries.

5499

Posts

EW MASTER

Latest post on 14 January 2011 - 20:24

Hmmm... Fingers crossed you get them back soon.

143

Posts

EW NEWBIE

Latest post on 14 January 2011 - 20:22

No! No slip and it says they are based in Rashidiya on google, but when the man returned them before i remember the plastic says something like dubai marina, i've thrown all the packaging away since the last delivery so am at a loss! Hopefully he will show up before long!

5499

Posts

EW MASTER

Latest post on 14 January 2011 - 20:20

Do you have a slip or a form with proof of collection? Do you know where they are based? I would give them until Sunday then take the slip into them and ask for my shirts.

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