my Diamond ring :( | ExpatWoman.com
 

my Diamond ring :(

108
Posts
EW NEWBIE
Latest post on 11 April 2011 - 14:22
I think they charged 100 AED DH paid with much reluctance :)
318
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EW EXPLORER
Latest post on 11 April 2011 - 13:51
Sharjah Sarah - what kind of nominal charge do you think for replacement of one of the smaller side stones in a diamond engagement ring? (over 2 years old unfort, one already replaced for free but 2nd time think will have to pay! :(
108
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EW NEWBIE
Latest post on 11 April 2011 - 13:11
Had the same problem with earrings from there; small diamond kept dropping out. You need the receipt and they do it for free except after a year they make a nominal charge
704
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EW GURU
Latest post on 11 April 2011 - 12:56
The same jeweller should do it for free unless the fallen diamond is a big one. The setting obviously has a loose clasp & hence the diamond fell off. Take it back to Pure Gold & insist they replace the diamond free of charge.
730
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EW GURU
Latest post on 11 April 2011 - 07:00
I've always had fantastic service here. I once got a cluster diamond ring from Liali for mothers day. Lost a diamond and they replaced it, it happened again and they not only replaced it, but agreed to change the whole ring setting as I was concerned as to why the diamonds weren't staying put. I never paid a fil. Take it back and see what they say.
3220
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EW MASTER
Latest post on 11 April 2011 - 02:42
It should still be under warranty and the stone should be replaced for free.
72
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EW NEWBIE
Latest post on 10 April 2011 - 23:48
I'd take it back.
3804
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EW MASTER
Latest post on 10 April 2011 - 23:23
erm take it back to where you got it from and get them to put a replacement stone in it.
 
 

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