Jumeirah Maids & Maids.ae big disappointment | ExpatWoman.com
 

Jumeirah Maids & Maids.ae big disappointment

89
Posts
EW NEWBIE
Latest post on 23 April 2014 - 08:49

Having recently finished our maids contract I've been trialling some maid companies to help out with my weekly big clean and found the 2 companies I used to be appalling . 2 weeks ago I had jumeirah maids send 2 cleaners for 4 hours (had a lot of outside work to do as we'll as inside) , in their combined service of 8 hrs work I can honestly say I'd have done what they did in 2 hrs. They needed constant guidance & supervision and when I asked the girl to change our bedcovers, she started to put the clean cover over the already on dirty one!!! She said she didn't know how to take off the other bed cover!!!!!! I was very disappointed as I paid for a service and had been looking forward to getting lots done in those 8 hrs. I phoned the office and told them how disappointed I was but they couldn't care less. The following week I called Maids.ae & told them of my disappointment with the other company- she assured me that ALL their staff were highly trained & worth the extra hourly rate of 45 AED P/H. I explained to her that I would supervise the person for the first hour & if they were not doing their job properly I would call the office and send them back. She said I would be 'very happy with the service rendered !'. So within the first hour of the guy being here he had ironed 3 garments- nothing else!!!!! I did as I said and called them to send a driver to take him away.
I know many people have regular maids who they're v happy with from these companies but there are so many untrained , no common sense ones out there too and the disappointing this is, you pay the same money regardless & often have to do the clean anyway yourself.
Rant Over !!!!!!

1987
Posts
EW EXPERT
Latest post on 24 April 2014 - 20:25
Right Maids offer decent service 04 338 8857
4
Posts
EW NEWBIE
Latest post on 24 April 2014 - 10:33
Try Metropolitan Maids 050 347347 4, it's a swedish company and it shows as per my experience, 35 dhs /h and they give discounts for regular customers.
77
Posts
EW NEWBIE
Latest post on 23 April 2014 - 09:31
Sorry to hear about your bad experience OP. I guess I have been lucky with maids.ae as I have not had any serious issues with them. Both companies you mention are one of the oldest companies in the business. Maybe they are slacking, or the guy was tired and the Jumeirah Maids girl was new. It's a hit or miss with these companies sometimes.
4062
Posts
EW MASTER
Latest post on 23 April 2014 - 09:02
I've used Supermaids for a twice weekly clean for the past few weeks and they have been good. Three different ladies have come, two were really good, one not so good but I still gave her a decent tip and she was much better on her second visit ?
984
Posts
EW GURU
Latest post on 23 April 2014 - 09:01
Hi, I've tried these maid agencies as well as some others I cant remember names it was about 2 years ago - one agency I used sent 2 maids and they were chatting the whole time and anytime I asked them to do something they would kind of roll their eyes at me! I have always been happy with Molly Maid, I use them few times a week and whoever they send is always very quick and needs minimal supervision, they take AED35 per hour. I highly recommend them!
 
 

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