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EWmums

EWfood

ewmoda

URGENT- package from the UK, gave them home address!!

24

Posts

EW NEWBIE

Latest post on 27 August 2011 - 01:50

Hi all,

I ordered something from newlook.com and gave them my home address not thinking that they would use standard delivery so there's no tracking number plus they probably won't deliver to my home!! since there no PObox how will I know when and where to pick up my item? Will they call me or should I just pop in to the karama office and check?

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24

Posts

EW NEWBIE

Latest post on 27 August 2011 - 23:54

yep! lets hope so. I'll let you guys know...

1184

Posts

EW OLDHAND

Latest post on 27 August 2011 - 23:49

Does anyone have a similar story and got a call from the post office? sorry I know I sound like an idiot but I don't know what to do at this point. I guess the only thing to do is to wait a week or two. Anyways, hope you get it eventually.

24

Posts

EW NEWBIE

Latest post on 27 August 2011 - 23:48

i had a parcel sent to my street address via empost and they delivered it to my previous work address.... somehow my name was attached to this PO Box - have no idea how they managed it. simply because they do not even read the street address. they just put in into the po box. Well then according to Princess_I the guys who sort the mail don't just discard it if they don't find a PO Box, they actually make an effort?? from what i heard on this thread and from emirates post it will be discarded or sent back. Well this proves theres a third option? I have hope!!

1184

Posts

EW OLDHAND

Latest post on 27 August 2011 - 23:48

i had a parcel sent to my street address via empost and they delivered it to my previous work address.... somehow my name was attached to this PO Box - have no idea how they managed it. simply because they do not even read the street address. they just put in into the po box. There was NO po box on the package - there was only the street address (as i thought it was being couriered). weird. emirates post does NOT deliver to workplaces or homes. so it must have been courriered?? OMG - it was delivered to my old work PO box. ok, i understand now. if you wrote the story in a clear manner at first place you could have saved your "OMG" exclamations.

24

Posts

EW NEWBIE

Latest post on 27 August 2011 - 23:45

Oh NO!! If my name is attached to the POBox then it will be delivered to my old work address, NOT good! Well I actually sent newlook an email and they confirmed that my number was on there! They used standard delivery because its the only option they have..i didn't know that, i assumed it would be courierd but when I tried to access tracking thats when i discovered it was standard shipping!! Does anyone have a similar story and got a call from the post office? sorry I know I sound like an idiot but I don't know what to do at this point.

Princess_I45169

1953

Posts

EW EXPERT

Latest post on 27 August 2011 - 23:45

i had a parcel sent to my street address via empost and they delivered it to my previous work address.... somehow my name was attached to this PO Box - have no idea how they managed it. simply because they do not even read the street address. they just put in into the po box. There was NO po box on the package - there was only the street address (as i thought it was being couriered). weird. emirates post does NOT deliver to workplaces or homes. so it must have been courriered?? OMG - it was delivered to my old work PO box.

1184

Posts

EW OLDHAND

Latest post on 27 August 2011 - 23:44

i had a parcel sent to my street address via empost and they delivered it to my previous work address.... somehow my name was attached to this PO Box - have no idea how they managed it. simply because they do not even read the street address. they just put in into the po box. There was NO po box on the package - there was only the street address (as i thought it was being couriered). weird. emirates post does NOT deliver to workplaces or homes. so it must have been courriered??

Princess_I45169

1953

Posts

EW EXPERT

Latest post on 27 August 2011 - 23:41

i had a parcel sent to my street address via empost and they delivered it to my previous work address.... somehow my name was attached to this PO Box - have no idea how they managed it. simply because they do not even read the street address. they just put in into the po box. There was NO po box on the package - there was only the street address (as i thought it was being couriered).

1184

Posts

EW OLDHAND

Latest post on 27 August 2011 - 23:40

i had a parcel sent to my street address via empost and they delivered it to my previous work address.... somehow my name was attached to this PO Box - have no idea how they managed it. simply because they do not even read the street address. they just put in into the po box.

1184

Posts

EW OLDHAND

Latest post on 27 August 2011 - 23:39

ok I called them this morning (customer service of emirates post) and they said either the package will be discarded *yikes* or sent back!! I don't have a tracking number or PObox but my phone number is on the package. Does anyone have a similar experience and actually received their package? No P.O Box and no tracking, just a mobile number...anyone? I do not think that your phone number is on the package. That is only required for courriered packages. The newlook packing person most probably found the mailing address sufficient (he could not know that there is no home delivery service here, that just does not occur to anyone who is so used to the home delivery postal system as people in the UK). Even if you have the phone number on it, which i doubt, you must be very lucky to get a call, emirates post has a thousand mis-addressed packages a day, why would they treat yours different? Btw I ordered stuff from UK and was always courriered, not sure why Newlook went for normal post? Or was it you opted for such?

Princess_I45169

1953

Posts

EW EXPERT

Latest post on 27 August 2011 - 23:34

i had a parcel sent to my street address via empost and they delivered it to my previous work address.... somehow my name was attached to this PO Box - have no idea how they managed it.

24

Posts

EW NEWBIE

Latest post on 27 August 2011 - 23:28

ok I called them this morning (customer service of emirates post) and they said either the package will be discarded *yikes* or sent back!! I don't have a tracking number or PObox but my phone number is on the package. Does anyone have a similar experience and actually received their package? No P.O Box and no tracking, just a mobile number...anyone?

3901

Posts

EW MASTER

Latest post on 27 August 2011 - 04:22

which post office ??? do you have a letter box ?? where did you actually expect it to get delivered to ?

24

Posts

EW NEWBIE

Latest post on 27 August 2011 - 03:16

can't I call the post office and tell them i'm expecting it?? and give them my details or am I pushing my luck??

3220

Posts

EW MASTER

Latest post on 27 August 2011 - 03:02

It will automatically be returned to the sender once it reaches the central post office. Just email Newlook and ask them to resend once they get the package again and give you PO Box.

1184

Posts

EW OLDHAND

Latest post on 27 August 2011 - 02:55

honestly, i do not think you will get it. it probably will be returned, since there is no po box on it.

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