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EWmums

EWfood

ewmoda

The Villa, contact for Mazaya to get things fixed

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1430

Posts

EW OLDHAND

Latest post on 02 August 2011 - 20:04

Woody - have posted on The Villa forum, could you in box me the mazaya details, I also have details for you re IML :-)

1430

Posts

EW OLDHAND

Latest post on 02 August 2011 - 16:37

Thanks woody much appreciated, I'll drop you a note on The Villa forum :-)

8

Posts

EW NEWBIE

Latest post on 02 August 2011 - 16:28

Hi I live at the Villa too and we have been dealing with a foreman called Narsai - he has been great - every time I call him he does get things sorted - we have basically nearly had all the snagging finished. Sometimes he will say that the workmen are coming tomorrow and then they don't turn up - but if you ring him he will chase and get things done. Tobais is a waste of time. Mohammed Doleh is the main contact at Mazaya now. If you need to contact me I am on the Villa Forum under Woody too - so happy to give you the contact numbers.

1430

Posts

EW OLDHAND

Latest post on 01 August 2011 - 16:34

To be honest even if you did get them out the likelihood is they wouldnt be able to fix your problem anyway. The ones that have been to us are at best just handymen and not particularly good ones. Good to know JF will work without contract..... exactly emlsnre .... hence the plumber coming to fix the gate (although it's quite a Dubai phenomenon getting the right 'tradesman' - term used loosely, to do a job well!), well guess it's time to engage with the LL - that'll be fun! Thanks again for your answers

1692

Posts

EW EXPERT

Latest post on 01 August 2011 - 15:09

To be honest even if you did get them out the likelihood is they wouldnt be able to fix your problem anyway. The ones that have been to us are at best just handymen and not particularly good ones. Good to know JF will work without contract.....

fairycakeyumm21878

2239

Posts

EW EXPERT

Latest post on 01 August 2011 - 14:23

Hi fairycakeyumm - I am still waiting for Mazaya (Tobias) to send someone to finish off the snagging it's getting silly now too here! DH is livid, I can't get Tobias to give me a name/number of anyone to help. I've sent two emails to Mazaya and haven't heard anything back - we love the house, LL it a little distant I have to say, so we are loathe to get stuff fixed and for him not to reimburse. As our property is still under warranty Mazaya should be fixing it for free - grr! We want to stay on The Villa (all those reading this who are contemplating a move, it's a great place to live, but as with all new properties there are always some little things that need fixing) and will need to have a concrete maintenence agreement in place if we renew on this particular property, or we would be happy to move to another Villa property. Good luck DP done no snagging for our LL in our warranty period except replace the front door which is still in my garage they never came back to put it in lol Try calling from different phones as they use to avoid my dh calls.... Thanks again FCY for your tip, I've heard good things about Jim'll Fix It too. Hope all your stuff gets fixed without too much hassle.

1430

Posts

EW OLDHAND

Latest post on 01 August 2011 - 14:18

Hi fairycakeyumm - I am still waiting for Mazaya (Tobias) to send someone to finish off the snagging it's getting silly now too here! DH is livid, I can't get Tobias to give me a name/number of anyone to help. I've sent two emails to Mazaya and haven't heard anything back - we love the house, LL it a little distant I have to say, so we are loathe to get stuff fixed and for him not to reimburse. As our property is still under warranty Mazaya should be fixing it for free - grr! We want to stay on The Villa (all those reading this who are contemplating a move, it's a great place to live, but as with all new properties there are always some little things that need fixing) and will need to have a concrete maintenence agreement in place if we renew on this particular property, or we would be happy to move to another Villa property. Thanks again FCY for your tip, I've heard good things about Jim'll Fix It too. Hope all your stuff gets fixed without too much hassle.

fairycakeyumm21878

2239

Posts

EW EXPERT

Latest post on 01 August 2011 - 13:58

Hi cymraes we had the same probes with dp we gave up they r just silly our last new house was at the ranches and the snagging or any problems they were at your door within the hour they were fab..luckily we have a good LL so when we renew his taking a contract out. But we may not do that now as spoke to jim LL fix it and they come out with no contract, and the actual owner is British so any probes his easy to talk too and try to help out , they are coming Wednesday as my bathroom sink has come out lol and fix a minor leak and look at the water pressure for 100 Dhs call out and 200 Dhs to fix :)

1430

Posts

EW OLDHAND

Latest post on 31 July 2011 - 14:09

I am having difficulty getting Mazaya to come out and sort the few small snagging issues I have with my house, it is a rental but our LL doesn't get things done, and basically happy to take our cheque and then not respond to emails!! I have since March submitted several times a list of the problems, only for them either to send the wrong workman (plumber to fix the gate!) and then empty promises that someone will come and look at the problems. I am now told that my contact (Tobias) is no longer working on this project but I can't seem to get anyone else to respond - any ideas? Tobias says he will pass on my problems but I hear nothing. Thanks in advance, am getting very annoyed!

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