The world's largest mall experienced a power outage this week that left patrons in complete darkness for almost 2 hours
25 April 2017| Last updated on 14 January 2020
Monday night (April 24th) saw The Dubai Mall plunge into darkness after the ENTIRE place experienced a blackout.
Around 7.15pm, shoppers were left in total darkess as the power cut, and while authorities rushed to restore the power, patrons were told to remain calm.
For just over 90 minutes, visitors, staff and security wandered the mall in the dark - and we all know just how busy the place can be even with power on an evening, so we can only imagine the chaos while the lights were out. And the tills, escalators and lifts.
The only light sources came from the mall's emergency exit lights and shoppers' mobile phone flashlights.
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Of course, residents stranded in the mall were quick to share their eerie pictures of the place... With one shot of Dubai Aquarium's largest tank that looks like it's straight out of the nightmare of someone who has thalassophobia.
Even from the outside, The Dubai Mall was just a large black hole in what is normally a popular and illuminated part of Downtown Dubai.
This one creeps us out a little...
But what caused the blackout?
A lot of residents and social media users poked fun at The Dubai Mall, questioning whether they had paid their DEWA bill... Which, we're sure, many of us have experienced at least once during our lives here.
Someone seriously forgot to pay for their electricity bill! #DubaiMall @TheDubaiMall ~ How does the biggest mall run out of electricity?!
— TravelWithSona (@TravelWithSona) April 24, 2017
Who didn't do the needful and pay the DEWA bill at #DubaiMall
— Ryan (@rmdarnell) April 24, 2017
And while it's amusing to think that they missed a payment, the reason behind why the power outage happened is in fact due to the transferring of high-voltage cables from Dubai Mall substation.
#DEWA would like to thank @DXBMediaOffice @DubaiPoliceHQ @Dubai_Ambulance @CivilDefenceUAE & #DubaiMall & #Emaar & DEWA technicians pic.twitter.com/CcWVP5yodL
— DEWA | Official Page (@DEWAOfficial) April 24, 2017
On DEWA's official Twitter account, they thanked Dubai Media Office, Dubai Police, Dubai Ambulance and the Civil Defence teams for their assistance during the blackout.
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