5 November 2014| Last updated on 24 July 2019
Using Dubai's Buses
Services are of course adjusted on Fridays and public holidays in relation to passenger demand on these days. The RTA have published important information and instructions for those who use the Dubai Bus regularly:
- While waiting at a bus stop, stay out of the bus stopping area and signal the bus to stop correctly.
- Stay away from bus doors until the driver opens them to allow you on board.
- Passengers must always travel with a valid ticket or pass.
- The three rows at the front of the bus are reserved for female passengers only.
- Do not engage in conversation or argument with the bus driver.
- Do not eat, drink or smoke on the bus.
- Do not litter or spit through bus windows.
- Do not vandalise.
- Bulky luggage or dangerous materials and animals are not allowed onboard.
- Do not play loud music or a musical instrument that may prove annoying to fellow passengers.
- Do not place luggage in the gangway.
- You cannot distribute leaflets, brochures, books or what not on the bus.
- Do not beg or solicit favours.
- If you wish to exit the bus, press the stop bells and wait until the driver has completely stopped.
- Do not use the emergency door unless permitted by the bus driver.
SEE ALSO: The Dubai Metro, explained...
While travelling on Dubai Bus, you may use your NOL card - the electronic smart card that enables you to pay for the use of all RTA transport modes in Dubai with a single card. You can buy these or top your existing one up at all main bus stations found at the following locations:
- Al Satwa Bus Station
- Al Ghubaiba Bus Station
- Gold Souq Bus Station
- Al Rashidiya Bus Station
All bus stations come with air conditioned waiting areas for bus users, and areas dedicated to women, children and those with disabilities. You can find a cafeteria and vending machines for hot and cold beverages. All stations have customer service centres for enquiries and selling tickets, as well as machines for renewing and topping up NOL cards. Prayer rooms for gentlemen and ladies are available, and you can find parking spaces for taxis and others for bicycles.
For more information you can visit the RTA website here.
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