30 July 2013| Last updated on 8 July 2015
What is Salik?
Salik, meaning open or clear, is Dubai’s electronic toll collection system that was launched in July 2007.
Salik uses the latest technology with no toll booths, no toll collectors, and no impact to traffic flow, allowing vehicles to move freely through the tolling point at highway speeds. Each time you pass through a Salik tolling point, a toll of AED 4 will be deducted from your prepaid toll account using advanced Radio Frequency Identification (RFID) technology.
The Salik Tag
All cars in Dubai need to have a Salik tag. The Salik tag represents the latest generation technology in tolling, operates with no battery or moving parts, and it should last the life of your windshield. It works in all weather conditions and speeds, and provides highly accurate and reliable identification of your vehicle to the system. Your Salik tag must be affixed to your windshield to operate properly and cannot be removed from your vehicle windshield without damaging the tag.
You can purchase your Salik Welcome Kit from selected branches of: Emarat petrol stations, EPPCO/ENOC stations, ADNOC stations, Dubai Islamic Bank, and Emirates Bank. You can create an account online after you have purchased your Salik kit visit here for more detail.
The kit costs 100 AED and 50 AED of that will be credited to your tag- 50AED is a service charge.
You can buy recharge cards to top up your account from the above locations too or there is an online payment facility for top up.
Frequently Asked Questions
Where are the toll gates?
There are 4 soon to be 6 toll gates Garhoud Bridge, Maktoum Bridge, Sheikh Zayed Road Safa Gate, Sheikh Zayed Road Al Barsha Gate and you must have the tag on your car to pass through these points.
2 new Salik toll points will be opening in April 2013- one on Al Mamzar Bridge on Al Itihad Road (the Dubai Sharjah highway) and one in the Airport Tunnel, situated at the northern entry and exits of the tunnel. This should encourage people to use the Bypass Road and Beirut Road more.
What are the charges?
You will have 4 AED deducted from your balance every time you go through- you can only be charged a maximum of 24 AED per day. You should get an SMS when your account balance is becoming low as a reminder to top up.
Taxis used travel through Salik for free- however this has recently been changed and the Salik toll cost will now auotmatically be added to your final bill.
Hire cars usually have a central account and you will have to pay the charges directly to the car hire company.
The Al Safa Toll gate is free if you have already been through any of the other gates within an hour. The Maktoum Bridge Gate is free when the Floating Bridge is closed- usually 10pm till 8am.
What happens if I don’t have enough funds in my account?
You should receive an SMS as a reminder and you should top up your account through one of the various methods available like the web, participating banks or petrol stations to avoid a violation and fine of AED 50 per occurrence. In addition, a late payment penalty of AED 10 will be assessed every month until payment.
Can I drive through the toll zone immediately after buying a tag?
Yes. If your tag is purchased and installed properly and an application is submitted or in process, the proper toll will be assessed and no violation will occur.
Will I have a separate account for every tag?
No. Each account can have multiple tags, one for each vehicle. However, each account will have one account owner and one associated mobile number for communicating account information.
Can I add vehicles (tags) to my account?
Yes. When you fill out the application, just indicate that you have an existing account and let us know the number and we will add the tag to your account. You can also apply online for additional tags and add them to your account at that time.
What if I sell my vehicle?
Call the Salik Customer Service Centre right away to deactivate your Salik tag so your account is not linked to a vehicle you no longer own. You should also remove the tag from the windshield when you sell your vehicle. If you purchase a new vehicle, you will need to contact the Salik Customer Service Centre to purchase a new tag or buy one at a retail location.
What if I damage or lose my tag?
If your Salik tag gets damaged or lost the vehicle owner will need to pay for a new tag to replace it.
Someone else was driving my car at the time of violation. Do I have to pay?
Yes. The owner of the vehicle is responsible for any toll violation, regardless of who was driving at the time the violation occurred.
To find out more visit www.salik.gov.ae
Page last updated February 2013